The location is good, it overlooks a beautiful church and the public library. Being in the middle of the city provides you access to multiple eateries and bars. The rooms are large, clean and comfortable. The breakfast is limited and okay while the working space is comfortable and good.
We have stayed with Drury before, but different locations in St. Louis. This was our first time at the Arch location and won't be our last! Absolutely wonderful customer service. Best kickback yet! My son had a wonderful experience hitting up the Market for a late snack and the associate was soooo nice! They had microwaveable pizza and candy, perfect! Will Absolutely stay here again.
Ottima soluzione per soggiornare al centro di St. Louis. Il parcheggio dell’hotel potrebbe risultare un po’ caro, ma se vi fermate con l’auto solamente per la notte, nella via difronte l’hotel il parcheggio lungo strada è gratuito (si paga nelle ore diurne, in ogni caso molto economico), ci sono anche telecamere.
Hotel pulito e camera spaziosa. A pochi passi dall’arco, offre la possibilità di visitare la città a piedi. Consigliato!
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리뷰 104개
8.8/10
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8.2/10
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Nnambismeri친절하고 도움이되는 프론트 데스크. 최상층에 편안한 객실입니다. 그룹을 위해 원한다면 넓고 편안한 공용 라운지와 게임 공간이 있습니다. 대학 및 기차역 또는 자동차 또는 도보로 시내 편의 시설에 편리한 위치. 불행히도 구내 주차장은 없지만 도시에 주차할 곳에 대한 조언을 받을 수 있습니다.
리리뷰어Two of the main things I looked for when booking was a pool and free parking. The pool was indoors which was fine. Was surprised to see how small it was and was a big let down that it was so freezing we couldn’t enjoy it at all. So it was a let down that one of the main reasons I booked here we didn’t get to use the pool. This place does have newer furniture in its rooms but the floor throughout and the furniture it the lobby is just stained up and dingy. The signs on 1st floor for ice machine/vending are wrong. Asked a rude house keeper that was upset bc I guess I interrupted her cleaning. She had told me it was around the corner…. The out of order machine was on the other side of the building. I finally found me an ice machine on next floor. The people at the front desk are very nice and courteous. Really nice. But wish they had explained more on their parking so that I didn’t end up with a ticket each day I was there. So they have no free parking lots at the moment. You either have to park in their drop off zone are a section of street parking on the side. The other lots available you have to pay per day. Due to this I found a spot on the side (side street parking as they suggested) and I didn’t move my car. I kept it there the entire time and walked everywhere I needed to go. Well when I went to leave I had parking tickets racked up for several days. I went in and asked them if that was there parking as told previously and they said yes. I told them about the tickets and they said it was managed by the city and u have to back in or get a ticket. That would be nice to know when you offer that as a parking suggestion. I go out to lot to see if there was a sign. There was a sign many spots down that in the direction I was coming from wouldn’t have seen. I also looked all almost every vehicle was parked wrong way so obviously they weren’t told or didn’t see sign either. I started warning those I could. $30 a day ticket city it making a lot of money of that small parking section from out of towners etc that don’t know ST Louis parking laws …. The hotel won’t warn u of this and they know. Besides these couple things everything else was good.
리리뷰어Disappointing Stay – Would Strongly Advise Against Booking
I traveled to Festus for a car show and needed a budget-friendly hotel near local amenities. While this property met that basic requirement, nearly every other aspect of my stay was a disappointment—and at times, unacceptable.
To start, the hotel was unbearably hot inside. There was no functioning indoor air conditioning, and the common areas remained well above 80 degrees throughout my stay. Check-in was quick, but the front desk staff seemed unfamiliar with the facility—unable to even direct me to the pool, which I never located due to the complete lack of signage.
The complimentary breakfast was, frankly, insulting. The food options were minimal and unappetizing—particularly the English muffins, which were so hard they could double as hockey pucks. The oppressive heat made it nearly impossible to sit and eat in the dining area anyway.
My room, while clean, was far from comfortable. The mattress was extremely hard—comparable to sleeping on bare concrete—and the cramped toilet and shower area offered no room to move. Several cockroaches were spotted both in my room and in common areas, raising serious concerns about cleanliness and maintenance.
While I understand the hotel is currently under construction and the staff I interacted with were courteous, that alone cannot excuse the overall experience. The current conditions are simply not acceptable for paying guests.
I had high hopes for this location but left deeply disappointed. Unless you have absolutely no other options within your budget, or until after renovations are fully completed (well beyond 2025), I strongly advise against staying here. I will not be returning.
리리뷰어We seriously loved this place!! Other than the fact it just LOOKED like a cool place to stay from the pics, it actually was a really cool place to stay. My 10 and 14yr olds, my husband and I stayed for this visit. Husbands aren't that cool so he didn't really care lol ;). But me and my 2 girls absolutely loved riding in the elevator. You can pay more for a higher room and more for a room with an indoor balcony. We did neither but were lucky enough to get up on the 4th floor. The elevator is activated with your room key, and you can only go on the floor your room is, the lower level with the pool and dining and the main level (entrance), so no fun rides to the top lol. The room was clean and spacious. It didn't smell. The beds seemed clean as well as the bathroom. We LOVED the atrium feature, getting up at 6am to swim while being able to look at the sunrise and the clouds was so much fun. My girls and I decided when we come back to the area that we want to stay here EVERY TIME lol. Complaints are minimal and they are made up by how much we enjoyed the hotel.
Didn't care for having to pay to park at the hotel. There are free spots but that is very limited.
The water looked kinda cloudy... Which made me feel a little weird, but we got in anyways and had a blast. The floor of the pool is very...scratchy and easy to cut yourself on. My daughter scaped her elbow on it and when she got out it started bleeding a little. They need to refinish the lining of the pool for sure. However, the pool was heated and we appreciated that.
리리뷰어이 호텔은 오랜 역사를 자랑하며, 모든 시설에서 유서 깊은 분위기가 물씬 풍깁니다. 방은 호출을 받기 전까지 청소가 되지 않아, 나흘 연속으로 침대 옆에 두고 간 팁조차 받지 못했습니다. 에어컨은 기대 이상이었습니다. 창문형 에어컨은 트랙터처럼 돌아가고, 중앙 냉방은 일정한 간격으로 자동으로 작동해서 현실로 돌아오는 듯한 충격을 주었습니다. 며칠 동안 제대로 잠을 잘 수 없었습니다. 이 호텔은 19세기 미국을 엿볼 수 있게 해 주었고, 마치 시간 여행을 하는 듯한 느낌을 주었습니다.
리리뷰어I really only booked the room to have a place to sleep and shower for two nights, and the hotel got one of these right. The shower was a problem because, when the shower was turned on, water would gather on the ceiling and rain down. It was very unpleasant, so I skipped a shower on my second night, took a video of the problem, and shared my concern and the video with hotel staff when I checked out. Other than that, the room and common areas seemed to be mostly clean, although I cleaned things in the room that housekeeping clearly didn't get to (e.g., a sticky microwave knob). I also found the elevators intolerably hot. Yes, it was record heat outside, but I don't understand why the elevator cars weren't air conditioned like the rest of the hotel common areas. As for breakfast, it was okay for consumers of the standard American diet - I.e., high fat, high sugar - and, as a whole-food plant-based consumer, not terribly appealing. But, this is mid-America.
리리뷰어밤 직원은 좋았습니다. 우리가 도착했을 때 누군가가 우리가 책상에 서 있다는 것을 깨닫는 데 1분이 걸렸지만 일단 알아차리면 그들은 다루기에 좋았습니다.
아침 식사는 끔찍했습니다. 소시지나 베이컨에 계란 가루가 없습니다. 비스킷과 그레이비는 끔찍했습니다. 그레이비에 고기도 없고 맛도 없습니다. 비스킷은 덜 익었습니다. 신선한 과일 옵션이 없습니다. 빵 품목은 약간 딱딱했습니다. 버터가 어디에 있는지 물어야했습니다. 커피가 너무 약해서 차처럼 보였습니다. 마실 수 없었다.
아침 직원들은 다시 한 번 관심을 얻었을 때 친절했습니다.
침대는 마모에 대해 조금 더 나빴습니다. 내 딸과 그녀의 남편은 침대 한가운데로 굴러 싸워야했습니다. 내 침대는 편안했지만 중간에 잠을 잘 수있었습니다.
전반적으로 끔찍하지는 않지만 다시 거기에 머물지 않을 것입니다.