체크인/체크아웃 등 바쁜 시간대에 직원이 필요하다는 점을 제외하면, 숙소는 훌륭했습니다. 깨끗한 대리석 욕실에는 하얀 수건이 놓여 있었고, 침대는 눈처럼 하얗고 편안했습니다. 처음 방문했는데도 직원들이 친절하고 고객의 요구에 즉각 대응해 주었습니다. 다우너스 그로브 호텔에는 3층까지 엘리베이터가 있습니다. 아침 식사는 기본으로 제공되었고, 매일 아침 메뉴가 게시되어 있었습니다. 식사 공간은 주방 직원들이 깨끗하게 관리하고 손님들이 자리를 비운 사이에도 관리했습니다. 소음 없는 객실과 개별 온도 조절 장치가 있습니다. 넓은 복도와 어떤 객실이든 소통이 원활합니다. 다시 한번 말씀드리지만, 방에서 프런트 데스크로 연락하는 것이 불편했습니다. 전화벨이 길게 울렸고, 프런트 데스크 직원이 방에 있었습니다. 성수기나 낮 시간 동안 더 나은 응대를 위해 두 명씩 배정하는 것이 좋을 것 같습니다.
FFazal IOverall, my recent stay at this hotel was a positive experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived.
The location of the hotel was excellent, with easy access to restaurants in walking distance for dining. Despite being so close to these amenities, the hotel itself remained peaceful and quiet, allowing for a restful night's sleep.
The room was spacious and well-maintained, with all the necessary amenities for a comfortable stay.
The breakfast provided by the hotel was basic but satisfying, with a decent selection of options to choose from.
Airport shuttle and price was the main reasons I chose this hotel.
Overall, I would recommend this hotel for its convenient location, friendly staff, and comfortable accommodations.
리리뷰어Stayed for 3 nights - checked in on a Friday afternoon and out on a Monday morning. Got the ADA room and was mostly okay with it (I never turn down a walk-in shower), but was put off by the fact that there was nowhere to hang clothing and nowhere to place toiletries in the bathroom. Luckily I didn't need to hang anything, but this would have been a problem if I'd brought dress clothes. As for where to put toiletries, I ended up placing the portable shower seat next to the sink and using that surface. Hopefully the seat had been cleaned sometime between someone having their bare butt in it and me using it as a shelf. For the life of me I can't figure out why people design hotel rooms without bothering to know if they'll actually work for staying in. I also wasn't thrilled with the ”breakfast” on offer. Engineered ”omelet” and packaged, processed junk is NOT breakfast. There was absolutely nothing healthy on offer other than fruit - which was the stuff the grocery store didn't want. The good things about the hotel include staff truly striving to satisfy the customer, a clean room (including the carpet), a location within walking distance of many of Quincy's major attractions, and plenty of parking. But the parking lot itself badly needs repaving (it poured one afternoon and my feet and shoes were soaked because of the rivers running through the parking lot). In any event, there are some improvements that could be made, but I enjoyed my stay overall and would put the hotel on my list of places to stay should I return to the area in the future.
리리뷰어우리가 처음 들어갔을 때 프론트 데스크에 누군가가 서서 누군가의 도움을 기다려야하는 대부분의 호텔과 달리 우리를 맞이하기 위해 기다리고있었습니다. 우리는 초콜릿 칩 쿠키를 받았습니다. 체크인은 매우 쉬웠고 사람 프론트 데스크에서 즐거웠습니다. 방은 깨끗했고 카펫이 있음에도 불구하고 대부분의 호텔 객실과 마찬가지로 애완 동물이나 담배 냄새가 나지 않았습니다. 유일한 실제 문제는 화장실이 계속 작동하거나 화장실 문을 닫았을 때 소리를 내는 사람이 충분하여 우리를 귀찮게하지 않았습니다. 많이 사용한 오래된 가구가 있었지만 호텔 방이기 때문에 예상했습니다 방에 앉아서 4 개의 벽을 모두보고 그들이 우리를 위해 가지고있는 편의 시설을 경험하고 싶습니다
운동실에서 체취 냄새가 나서 패스를 받아야 했습니다. 수영장은 작았지만 고맙게도 아무도 거기에 있고 싶지 않았기 때문에 나 자신도 가지고있었습니다. 나는 실제로 뜨거웠던 온수 욕조에 매우 만족했습니다. 수영장 수건은 데크에 있었기 때문에 프론트 데스크에 가서 가져갈 필요가 없었습니다.
아침 식사는 매우 잘 조직되어 먹을 음식이 다양했습니다. 직원들은 음식이 계속 나오는지 확인하여 결코 낮지 않았습니다.
리리뷰어Searched for a motel that was 'pet friendly' and had other features that included a reasonable price for the night. This motel came up and I booked it. There was NOTHING online related to there being any 'pet fee'. Upon check-in, the attendant asked if I had dogs and I responded, 'yes, I have 2...a 40# and an 8#. She then went on to tell me $35/each. I questioned this and she said 'policy'. I asked for a manger, was informed she would be there at 7, and when I came back at 7:30, I was told, 7 the next morning. I spoke with manager in the morning and the manager also stated 'policy'. I asked if we could split it ($35 would still have been too much). I asked if it was their policy to have happy guests and she replied 'yes', then I said she violated policy. My Reasonable $109 room, ended up costing me almost $200 when $70 pet fee was added. I have in the past paid $20 for my dogs, but this is ridiculous! I will NOT be staying with this chain going forward. I should have brought my dogs to the breakfast buffet so I could at least have gotten something for my money.
BBethany RobbenI have stayed here several times before within the last year for business & this hotel is a decent value; amenities included are free breakfast for 2 guests per room, free wifi, access to hot water 24/7 during your stay, pool, & fitness center. The main reason I have stayed here frequently within the past year is because I work at TJ Maxx in Fairview Heights, IL & I live 40 minutes away & is 1 of the closest hotels. The main things to keep in mind are rooms don't include a microwave or mini fridge because it's an older hotel, but there is a microwave in the downstairs kitchen area the front desk staff are more than happy to let guests use. This hotel also faces a major highway where many people commute to/from St. Louis, MO frequently, so rooms can be very noisy if your room is on the right of the highway facing traffic & you're not used to sleeping through it like me, you may not the best sleep quality. Breakfast is good & guests can choose from scrambled eggs, sausage, juice, yogurt, bagels, potatoes on some mornings, cereal & whole milk, etc.
BBlessingWasn't very impressed with the place. The people were nice, but it was always hard to find someone at the desk. They were just never at the desk and even calling out for them didn't bring anyone.
Especially frustrating was the fact that my mother was very ill and needed the elevator so I specifically asked at checkin about their elevator and was told they had one and there was no problem. The next morning I find it in pieces in the hallway at breakfast and am told it's a planned maintenance. Won't be fixed that day. I had to call my aunt from an hour away to come and help me get my mom down the stairs for her medical appointment, and it worsened her a lot with the pulling and trying to walk and hold on to the rail. She barely got to the ground floor. I don't care about maintenance but if I specifically ask about the elevator you should warn people.
It was average otherwise. I'd give it 3 stars for how nice it was but it is in a good location.