직원들은 매우 친절하고 도움이 많이 되었습니다. 저는 여분의 목욕 타월을 요청했고 몇 분 안에 배달되었습니다. 저희 숙박 기간 동안 온수 욕조는 사용할 수 없었지만, 그런 일은 발생하며 항상 호텔에서 통제할 수는 없습니다. 아이들은 슬라이드와 수영장에서 보내는 시간을 정말 좋아했습니다. 제가 불평할 점이 있다면 수영장 타월이 너무 작았다는 것입니다. 우리는 두 명을 모아서 사용했습니다. 그렇게 큰 문제는 아니었습니다. 아침 식사도 예약에 포함되어 있었고 훌륭했습니다. 다양한 종류가 있었고 베이컨/소시지와 계란이 포함되어 있었습니다. 아침 식사를 위한 공간은 넓고 개방적이었고 좌석도 많았습니다. 저는 분명히 다시 여기에 머물 것입니다.
4박을 묵었습니다. 캔모어에서 걸어서 19분 거리에 있는 롯지는 완벽했습니다. 슈퍼마켓까지는 걸어서 5분 거리였습니다. 1층에 있는 방은 너무 시끄럽지 않아서 숙면을 취할 수 있었습니다. 전자레인지와 냉장고도 있었고, 직원들이 접시와 수저를 빌려줘서 2박 동안 바비큐를 이용할 수 있었습니다. 세탁실도 훌륭했는데, 세탁기와 건조기 각각 1.5달러밖에 안 했습니다. 직원들이 정말 친절해서 정말 만족스러웠습니다. 그라운드 직원들이 롯지가 최상의 모습을 유지할 수 있도록 최선을 다해 도와주었습니다. 다시 묵을 의향이 있습니다.
On the website we chose a room with a jacuzzi, but when we checked in, it turned out that the room was given without it. My husband and I were not happy because we expected one thing, but it was completely different. Moreover, the price was higher than a regular room. At the reception, the man did not want to clarify this issue and said that it was all the fault of the people who put false information on the website. There was no tea in the room, only coffee, which I don't drink at all. There was no ordinary water. Also, when we went to bed, we turned on the heat, because the room was cold, but when we woke up in the morning, our noses were stuffy and the air conditioner was working very loudly, and we realized that it was working all night, it was cold. There were no things like bathrobes or slippers in the room, which also outraged us. In general, the hotel did not make a great impression and satisfaction that we would have liked.
One of the best hotels in that area with breakfast included. The rooms well maintained with all basic amenities. Would recommend & prefer for stay next time as well.
리리뷰어직원들은 매우 친절하고 도움이 많이 되었습니다. 저는 여분의 목욕 타월을 요청했고 몇 분 안에 배달되었습니다. 저희 숙박 기간 동안 온수 욕조는 사용할 수 없었지만, 그런 일은 발생하며 항상 호텔에서 통제할 수는 없습니다. 아이들은 슬라이드와 수영장에서 보내는 시간을 정말 좋아했습니다. 제가 불평할 점이 있다면 수영장 타월이 너무 작았다는 것입니다. 우리는 두 명을 모아서 사용했습니다. 그렇게 큰 문제는 아니었습니다. 아침 식사도 예약에 포함되어 있었고 훌륭했습니다. 다양한 종류가 있었고 베이컨/소시지와 계란이 포함되어 있었습니다. 아침 식사를 위한 공간은 넓고 개방적이었고 좌석도 많았습니다. 저는 분명히 다시 여기에 머물 것입니다.
리리뷰어We chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
RROGELIORelación calidad/precio normal, acorde a lo pagado. La habitación tiene muchos parches, la ropa de cama muy gastada, y no tiene perchas para colgar ropa, sólo una cómoda. El desayuno es correcto.
익익명 사용자I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
리리뷰어이곳은 조카가 방문할 때 가까운 곳에 있어 우리가 머물기에 편리한 장소였습니다. 직원들은 매우 친절하고 환영하며 친절했습니다. 하지만 여관은 매우 오래되어 보여요. 새로운 카펫과 페인트가 필요하고 무료 아침 식사를 준비하는 여성은 훌륭했지만 시설과 음식의 다양성은 매우 열악했습니다. 3층에 호텔방을 개조한 듯한 곳에 설치되어 있어서 참석하는 손님 수에 비해 공간이 그리 넓지 않았습니다. 팬케이크, 토스트, 삶은 계란, 요구르트, 과일, 커피가 있었습니다. 특히 복도에 라인업이 있었기 때문에 우리는 신경 쓰지 않았습니다.
JJackWebsite and receipt said breakfast included but not the case. Manager was not in so front desk called him/her and refunded us $10 per person. Otherwise the place is new and clean.