영국 데번 소재 4성급 호텔

Beautiful hotel in a perfect central location. Staff were friendly, welcoming and helpful. Room was spotless and a perfect size for the 2 of us.

Lovely place with peacocks roaming around. We had a wonderful stay but the washroom was bit a drawback. No shower curtains or shower head in the washroom. There was a stand in shower but unfortunately our shower doesn't had a good heating system, so we couldn't use it. Washrooms needs to be improved.

우리는 가족으로서 발코니가 있는 2개의 킹룸에 머물렀고 전반적으로 호텔에는 많은 것이 있습니다. 위치는 환상적입니다 Exeter의 중심부에 있으며 모든 곳을 걷기에 적합합니다. 호텔 자체는 특히 최상층의 스카이 바가 멋지게 보입니다. 전망은 훌륭하고 음료는 매우 훌륭하며 서비스는 진정으로 친절하고 세심했습니다. 우리는 또한 아래층 레스토랑에서 약간의 니블을 잡았고 음식과 서비스 모두 견고했습니다. 객실은 깨끗하고 넓으며 발코니는 좋은 터치였습니다. 모든 것이 현대적이고 편안하다고 느꼈습니다. 유일한 진짜 단점은 그리고 큰 것입니다 프론트 데스크 서비스입니다. 이 가격대의 호텔(특히 IHG 속성으로서)의 경우 전체 장소를 실망시켰습니다. 직원들은 느리고 특히 지식이 풍부하지 않았으며(그리고 ”가장 빠르지 않고 추가하는 것을 싫어합니다”) 때때로 매우 짧거나 무례했습니다. 체크인할 때 IHG 회원으로 늦은 체크아웃을 한다고 들었지만 나중에 돌아왔을 때 다른 직원이 우리가 무슨 말을 하는지 전혀 모르고 처리하는 방법에 대해 혼란스러워 보였습니다. 그녀는 결국 오후 12시까지 하나의 방만 제공했는데 오후 3시 체크인 후에는 실제로 적절한 늦은 체크 아웃처럼 느껴지지 않습니다. 우리는 여행을 많이 하고 여기의 프론트 데스크 경험은 표준보다 분명히 낮았습니다. 호텔의 나머지 부분(객실, 바, 레스토랑, 위치)은 정말 좋지만 열악한 프론트 오브 하우스 서비스는 우리가 가장 기억할 것입니다. 다시 머물까요? 아마도 위치와 객실 때문에 프론트 데스크 교육과 태도를 정리하기를 바랍니다.

Hotel clean, breakfast had a god variety of food location is great. Unfortunately we had an issue outside our bedroom which I reported to reception in the morning as I feel it is a security issue. In the middle of the night we had a man knock on our door and he tried to get in. He was walking up and down the corridor and appeared to be drunk. He then lay outside our room and fell asleep. About 30 minutes later we heard him again knock on another door. Although we think he was probably a resident it did concern us as anyone could get access to the bedrooms as there is no security to get up the stairs. There is no swipe card access and I think this needs to be addressed as it is a safety concern.

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

Location is very near to Exeter Central Station. Just cross opposite with minor road but the ramp to pull up luggages into hotel is a bit old.

그런 역사적인 매력을 지닌 단순한 데바인 호텔  카리스마 넘치는 입구 로비는 이 멋진 절묘한 리셉션 공간으로 안내합니다. 우리는 새해 전날에 머무르는 것이 가장 즐거웠습니다.  & 새해를 맞이하는 사랑스러운 무료 샴페인 한 잔으로 인사를 받았습니다.  그들은 또한 호화로운 방 중 하나에서 최고의 음악을 연주하는 정말 좋은 현대 밴드를 가지고있었습니다.  우리는 이 아주 훌륭한 호텔에 확실한 5성급 경험을 부여할 것입니다.  감사합니다

Overall a great stay, receptionists were welcoming, although a little bit more effort could have gone into directing me to the room as the grounds are so big I got a little lost. On entering the building where my room was located the carpet definitely needs to be upgraded, my room was nice and clean. It had a sink, and an ironing board and iron which I was very impressed with, it also had two wardrobes one with a kettle on top and one with hangers inside. The grounds are lovely, the garden is spectacular, it would be a perfect setting for a wedding. The staff in White Hart are lovely and the customer service provided by them was great. (Two males) thank you. On the Friday they had a live band (male / female) singing the old classics for VE Day that was great. The food was also nice. I would defo stay here again.

The Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road.  Families note, pool costs £10/adult. (Children free)

가족 숙박을 위해 2 개의 객실을 예약했습니다. 5월의 가장 더운 주말에 머물렀습니다! 한 방은 다른 방을 얼어 붙였습니다. 에어컨이 안정적이지 않습니다! 객실은 다시 다양했습니다. 같은 것을 선택했지만 넓고 통풍이 잘되고 다른 하나는 조금 더 붐습니다. 나는 체크인이 오후 3 시까 지이었다고 들었다. 그리고 우리는 우리 계획을 복잡하게하는 4.30까지 허용되지 않았다. 아침 식사는 좋지만 매우 바쁩니다. 수요를 관리하기에 충분한 직원이 없습니다. 뛰어 다니는 직원들에게 기분이 나빴습니다! 전반적으로 좋습니다! 좋은 위치!