스파 시설이 있는 세부 호텔

워터 프론트 에어포트 호텔을 예약 한다는 것이 잘못 예약해서 워터 프론트 세부 시티 호텔을 예약 했습니다. 다른 분들도 예약 할때 혼돈 하지 않도록 주의 하세요. 워터 프론트 에오퍼트는 세부 공항에서 걸어서 가능한 거리에 있지만 워터 프론트 세부 시티 호텔은 택시 기준으로 300-400 페소 지불 거리에 있습니다. 호텔은 깨끗하고 조용합니다. 수영장은 깨끗하고 한산한 편인것 같습니다. 비행 일정을 위해 잠시 쉬러 간것이기때문에 조식을 먹지는 않았지만 대체적으로 만족스러운 서비스 였습니다. 다양한 식당이 호텔내에 있습니다.

Sm몰 바로 옆이라서 진짜 좋았어요!!!^^ 아이랑 쇼핑하면서 아이스크림, 커피, 마트 등등 편하게 이용했고 아얏라몰, 메트로쇼핑몰 등을 택시타고 이동하기에도 거리가 좋았어요~~~ 세부시티 여행할때는 정말 만족했어요! 하지만 조식은 조금 먹을게 없는듯 했네요. 아이는 초코많다고 좋아했어요~ 수영장은 오전에만 이용하는게 좋았어요. 오후에는 건물로 해가 가려져 조금 추웠어요~

최대한 세부시티 내 이동이 편한 곳으로 찾다가 퀘스트호텔 예약했어요! 만4세, 만6세 두 자녀와 함께 디럭스룸 예약했는데 엑스트라베드 무료로 추가가능했고(만6세 자녀 침대) 만4세 자녀는 엄마 아빠와 함께 큰 침대 사용했어요. 저는 카펫바닥을 워낙 싫어하는데 카펫바닥이 아닌 타일바닥이라서 마음이 편했어요! 어차피 실내 호텔안에서 지내는 시간이 짧아서 방 사이즈는 작긴 하지만 지내기 충분했어요! 친절도는 어느 호텔 못지않게 최고입니다. 퀘스트 조식도 맛있었고요, 가격도 만족하고요. 한번쯤은 수영장 다녀오기도 괜찮고요. 별 5개 충분합니다, 잘 지내다 갑니다! I Love CEBU&Quest hotel👍

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

위치가 좋고 친절합니다 조식도 383페소인대 가성비 좋습니다 주변 시설도 교회도 가깝고 안마에 식당에 특히 바로앞 제주 삼겹살은 인당 500페소인대 대박입니다

저는 시타딘을 너무 좋아해요!!! 사실 여기 두 번째 방문이에요. 첫 번째 숙소가 좋았기 때문에 다시 예약했어요! 그리고 이번(두 번째)이 최고였어요!!!! 제 생일인데 시타딘에서 ABACA의 풍선과 케이크(?) 로 깜짝 놀랐어요! 울었어요 😭 너무 친절하시고 서비스도 🔛🔝 조만간 꼭 다시 예약할게요. 로비도 마음에 들고 친절한 직원들, 특히 입구의 경비원들이 너무 따뜻하고 친절해요!! 아아 그리고 조식 뷔페??? 셰프 키스 ✨ 감사합니다 CITADINES! 확실히 내가 가장 좋아하는 것 중 하나야! 곧 다시 만나요 <33

전체적으로 뭔가 망해가는 숙소로 보입니다 근데 객싷은 좋아요 뷰도 끝내주고 근데 호텔언에 많던 시설들이 다 노후가 됐어요

During our last day in Cebu, my niece and I decided to look for a hotel with pool so we can swim and relax. We found Mandarin through Agoda. It costs is 2,800. We were so excited ... Checking in was seamless. The guy @ the reception didn't mention about the pool and we also forgot to ask. The room is spacious and clean. After resting for a few minutes we decided to go and check the pool. Outside our room we saw and asked the ”room service ” ladies where we could find the pool. They told us it's on the 3rd floor then added ”but it's closed ma'am. It was damaged by the typhoon Odette...” We were so disappointed! Location is great. It's near/ across Ayala Mall.

나와 내 친구는 보홀로 향하기 전에 세부 시티에서 밤을 보내기로 결정했습니다. 우리는 도시의 중심부에 위치한이 아늑한 호텔을 발견했습니다. 객실 요금이 매우 저렴하고 우리와 같은 백패커에게 완벽하기 때문에 많은 것을 기대하지 않았습니다. 놀랍게도이 호텔은 우리의 기대를 뛰어 넘습니다. 도착 시간부터 출발까지 친절한 직원이 도움을줍니다. 그들은 우리의 요구가 충족되었는지 확인했습니다. 방은 바닥에서 세면대, 욕실까지 매우 깨끗합니다(그건 그렇고, 세련된 디자인 때문에 내가 가장 좋아하는 것입니다). 침대는 매우 편안하며 완벽한 편의 시설(비누, 샴푸, 칫솔 및 치약)도 제공합니다. 1 층에는 여행 중에 즉각적인 의료 서비스를 제공하는 24-hour 편의점, 레스토랑 및 약국이 있기 때문에 기본적인 요구 사항을 찾을 수 있습니다. 호텔 건물(3층) 내에는 카페, 밀크티 가게, 마사지 스파, 헤어&네일 살롱, 치과 클리닉 및 스터디 센터도 있습니다. 이 호텔은 우리가 보낸 모든 페소의 가치가 있습니다. 우리가 짧은 휴가를 위해 세부에 다시 올 때 그것은 확실히 우리의 임시 집이 될 것입니다.

The hotel markets itself as a 5-star hotel in Cebu but it is way waay far from that star rating. I will be listing down good things about this hotel but you also have to consider the following items that I listed below. Pros: 1. It has the better ball room/ convention halls in the entirety of Cebu. 2. Rooms are spacious and new 3. Elegant interior and facade Cons: 1. First night, I reported that there is a foul smell in my room but the telephone operator sarcastically told me that the hotel is fully booked because of the event that we were having. The duty manager came and told me that all of the rooms smell just like mine. What he did was spray an aerosol. I even said to have an air filter or aeromatic in my room to help remove the smell while sleeping. He guaranteed to have it delivered but none came to my room that night. We are out the entire day so on the second night upon entering my room, I complained again because apparently none from the housekeeping nor from the front desk tried to resolve the issue. This time, the smell was unbearable. Like something was wet and it didn't dry off properly. I waited outside the room because the telephone operator told me that the attendant will be in my room in 15 minutes to spray again the air freshener. So I waited outside. 20 minutes passed, I called again and told that no one came. The same duty manager (from last night) arrived a couple minutes later rushing and now told me that there is indeed a foul smell in my room but to my dismay, we waited again outside the room because the attendant was not with him. This time, he told me that the foul smell has been a common problem they receive. This statement surprised me considering we talked about this the night before and he gaslighted me about my complaint. This time, he offered to transfer me and upgrade my room but with all the stuff I have, I told him I do not want to transfer and just to resolve the issue. He then sprayed the air freshener and decided to leave it here. Basically, my issue stopped because I stopped complaining, not because they resolved my issue. 2. Hallways going to guest rooms smell paint and construction materials. Even the elevator smelled like this. 3. Breakfast was repetitive. 4. You can see construction everywhere. Most especially to the rooms on the lower floor. While the ”soft opening” phase is acceptable with all the construction and eye sores, customer service should not be compromised. If you are planning to stay here, please manage your expectations.