작성일: 2025년 11월 4일
리뷰어
The hotel itself is fine and the location is excellent, but we had several awful service experiences.
First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day.
Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room.
When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology.
Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating!
It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult.
The only good staff interactions we had were with the interns who were there on a training program.
Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025?
Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free
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1박당 요금 최저가:PLN414
작성일: 2021년 4월 11일
ZHENG YAO호텔은 카지노 바로 위에 있습니다. 웅장하다고 해도 과언이 아닙니다. 카지노에서 먹고 마시고 즐기기만 하면 되지만 다른 곳으로 이동하는 교통 체증이 문제입니다. 스스로 운전해야 합니다.
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1박당 요금 최저가:PLN238
작성일: 2025년 5월 1일
bm998
I had a wonderful business stay at this hotel in New Orleans. The location was perfect—close to everything I needed, including meeting venues and great dining options. The room was clean, comfortable, and well-equipped for work, with reliable Wi-Fi and a quiet atmosphere. The staff was professional and helpful throughout my stay. It was a great balance of business convenience and New Orleans charm. I would definitely stay here again on my next trip!
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1박당 요금 최저가:PLN397
작성일: 2024년 10월 14일
익명 사용자
酒店地理位置還可以,靠近法國龐貝街,酒店早餐很一般, 非常簡單, 燈光比較暗, 設定也顯得比較陳舊, 出了酒店街邊餐廳還是值得推薦的,生蠔一定要試一試, 墨西哥菜也不錯,據美國人説新奧爾良是美國食物最好吃的地方, 走過美國好多地方,我的實際感受也是, 全生生蠔值得一試。
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1박당 요금 최저가:PLN447
작성일: 2025년 7월 6일
axelr1444
Muy buena opción para quedarse en Nueva Orleans. El estacionamiento es muy caro pero así son todos en esa zona.
Recomiendo buscar opciones de estacionamiento por internet mediante spothero. De $50usd que cobra el hotel conseguí un espacio in and out en $13usd las 24hrs a 9 minutos a pié del hotel.
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1박당 요금 최저가:PLN497
작성일: 2024년 1월 17일
Kseniia Koshevaia
We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance.
The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident.
While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay.
In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.
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1박당 요금 최저가:PLN760
작성일: 2025년 3월 9일|킹룸
christianyoungLocation is perfect for everything we do. Employees are super friendly especially the vallet guys. We won't stay anywhere else when we go to New Orleans. This is definitely our spot for all occasions
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1박당 요금 최저가:PLN496
작성일: 2025년 6월 11일
리뷰어
It's right there at the corner of Bourbon and Canal Streets, and you can't beat that location.
The place is a bit old but very clean and their breakfast is great. And there is a great ice cream place beside the hotel and restaurants all around.
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1박당 요금 최저가:PLN508
작성일: 2023년 11월 1일|디럭스 킹룸
Shi Luna
호텔은 프렘치 쿼터(Fremch Quarter)에서 도보 거리에 있으며 번잡함을 겪지 않을 만큼 충분한 거리에 있습니다. 모든 역사 및 관광 명소까지 걸어서 갈 수 있는 좋은 곳입니다. 서비스는 좋았습니다. 일반적으로 좋은 숙박과 저렴한 가격.
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1박당 요금 최저가:PLN409
작성일: 2024년 11월 18일
TheeTallNurse
Perfect location, walking distance to pretty much everything to do in downtown New Orleans. Room was very clean, bathroom was small but understandable. Staff was very friendly and nice even during an influx of check ins. They were still pleasant and nice. Staff and food at the restaurant were very nice and accommodating as well. Valet service was extra but worth it. No issues and staff were very nice. Beverage fridge in the room was stocked full with variety for purchase. Housekeeping staff were very friendly and the room was cleaned without having to ask for anything. Overall a great stay. This was my first time staying at this hotel despite being to NOLA way too many times to count. Will definitely add to my rotation of hotels for future stays.
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1박당 요금 최저가:PLN520