Good customer service. My single occupancy room wasn't huge, but it was big wrought and had a big windows that could open for fresh air. HOT WATER in the sinks and showers (thank heavens!). The wifi was slow, but it worked well enough. The front desk is 24/7. The location is also good with many shops, restaurants, grocery stores, public transport stops, ATMs, and more around. I'd stay here again.