캐나다 브리티시컬럼비아 소재 2성급 호텔

Everything was fantastic. We were greeted by a very friendly gentleman at 130 am. The room was clean and the breakfast was good. Highly recommend if your plans are to stay in Abbotsford

This hotel was built in 1885 with historical background according to the pictures on the wall. It would be more informative if there was a more thorough descriptions next to the pictures and become a museum like Inn. We stayed in the Superior King room with balcony, the river view was excellent. This little town is very tranquil with relaxing vibe. We loved to stay in the balcony, unfortunately, there is no any BBQ or stove for cooking here, or we would love to stay more days. There is also no sun umbrella or shaded place in the balcony, and it could be very bright and hot even during 11C in the summer. Our room is the closest to the car park, but we can’t access the stairs directly down to the car park. Instead, we had to detour in the hotel, walked the a few levels of stairs with passing two doors to the car park. There are more than a dozen of stairs in the hotel. Elderly and anyone with leg or back problems need to be aware of it. 
Our room has been renovated recently. Everything maintains in very good condition, besides of the air conditioning. The air conditioning system was connected to another three rooms in the same isle. If any of the room turns on the heater while everyone is using the cool mode, the air conditioning will be shown in error. Thanks for Meghan that she was willing to come back to the hotel for us in 5 mins even it was out of her work time. She has been very helpful and nice during our stay. She is the best front desk I have seen on this island. We were happy with our stay, even we noticed that the noisy music from the pub right under the hotel level not only on in the weekend until midnight. However, we felt that compressor next to us had been noisy all day. We only felt quiet after we turned off the bathroom ventilator, air conditioning and closed the window. There was also two washing machines and one dryer on site charging only CAD$2 for each laundry. I think this is the cheapest laundry service on the island. The last but not least is the bath towels. We can’t stand with it snowing with crushes. I would suggest people bringing their towels. And the water pressure was too weak like a garden pot watering.

위치가 편리하고 프런트 데스크 직원도 매우 친절하며 조식도 포함되어 있습니다. 객실은 오래되었고 청소 상태가 좋지 않습니다. 이전 투숙객이 의자 아래에 속옷을 두고 갔는데 청소 직원이 찾지 못한 것 같습니다. 고객센터에 전화하자 호텔 측에서 재빨리 직원을 보내 청소를 시켜서 방을 바꾸지 않았습니다.

출장으로 방문했습니다. 위치는 좋았지만 시설이 오래되고 상태가 좋지 않았습니다. 여자 프런트 데스크 직원은 불친절했습니다. 수건을 요청했는데 부족하다며 수영장 수건을 주더군요... 레스토랑은 이용하지 않아서 그 부분은 말씀드릴 수 없습니다. 남자 프런트 데스크 직원은 매우 친절했습니다.

2 noches y todo correcto. muy cerca del canyon bridge. Tiene un pequeño down town mu bonito.

공항 셔틀버스가 있어서 좋았고, 프런트 직원분들도 간단한 중국어는 하셔서 편했습니다. 호텔 옆에 운남 음식점이 있는데 거기도 정말 맛있었어요. 호텔에서 조식도 제공해주는데, 특별한 건 없었지만 무료로 나오는 거라 괜찮았습니다.

솔직히 말해서, 저랑은 안 맞았어요. 복도랑 객실에서 이상한 냄새가 나고 너무 좁았습니다. 방금 나와서 다른 호텔을 예약했어요. 제 동료는 호스텔에 자주 묵고 불평이 없어서 저도 한번 시도해봤는데, 저는 보통 호텔에만 머무는 편이거든요. 저희는 확실히 취향이 다르네요.

전반적으로, 나의 체재는 멋졌다. 그리고 그것은 좋은 경험이었다, 바베큐 스토브는 매우 좋았다. 그리고 위치는 매우 편리하다. 그러나 공기 배출구는 매우 더러웠다. 그리고 무거운 연기 냄새가있다, 야외 수영장도 꽤 더러웠다.

Subject: Formal Complaint – Front Desk Service and Room Noise. I am very disappointed with the service I have received during my stay at your hotel. Firstly, the noise coming from nearby rooms has made it extremely difficult for me to rest. I approached the front desk to request a room change, as the disturbance was unacceptable. However, the staff member at the desk was unhelpful and informed me that nothing could be done. Her attitude came across as dismissive, and she did not make any effort to resolve my concerns or offer alternatives. I hope you will take this matter seriously and resolve it promptly. As a paying guest, I believe I deserve both a comfortable room and professional service from your staff. Unfortunately, I have experienced neither. I hope you will take this matter seriously and resolve it promptly. Sincerely,SURINDER KUMAR STAY DATE 29 August 2025 to 30 August 2025

Good room, but terrible guest services and laundry experience We chose this hotel on our road trip because of its convenient location and reasonable prices, but overall, it was a disappointing experience due to their poor service. Check-in was okay, though we did have to wait a bit. The room itself was fine—clean, with a working AC and TV, and we had no issues with the room quality. However, the major issue was their guest laundry facility. We desperately needed to do laundry after a long drive, but their guest machines completely failed and left our clothes stuck mid-wash. To her credit, the receptionist tried to help by letting us use the hotel’s internal laundry machines, but the whole process was a huge hassle. What really ruined the experience was the management's response—or lack thereof. I sent an email to lodge a formal complaint about the issue, and they didn't even bother to reply or apologize. A business that ignores its customers after a bad experience gets zero points from me. If they offer a laundry service, they need to invest in proper commercial machines instead of cheap domestic ones that constantly break down. I will definitely not be staying here again.