캐나다 브리티시컬럼비아 소재 2성급 호텔

We were given an uncleaned, used room which shocks us right after we entered the door. It was so disappointing.

This hotel was built in 1885 with historical background according to the pictures on the wall. It would be more informative if there was a more thorough descriptions next to the pictures and become a museum like Inn. We stayed in the Superior King room with balcony, the river view was excellent. This little town is very tranquil with relaxing vibe. We loved to stay in the balcony, unfortunately, there is no any BBQ or stove for cooking here, or we would love to stay more days. There is also no sun umbrella or shaded place in the balcony, and it could be very bright and hot even during 11C in the summer. Our room is the closest to the car park, but we can’t access the stairs directly down to the car park. Instead, we had to detour in the hotel, walked the a few levels of stairs with passing two doors to the car park. There are more than a dozen of stairs in the hotel. Elderly and anyone with leg or back problems need to be aware of it. 
Our room has been renovated recently. Everything maintains in very good condition, besides of the air conditioning. The air conditioning system was connected to another three rooms in the same isle. If any of the room turns on the heater while everyone is using the cool mode, the air conditioning will be shown in error. Thanks for Meghan that she was willing to come back to the hotel for us in 5 mins even it was out of her work time. She has been very helpful and nice during our stay. She is the best front desk I have seen on this island. We were happy with our stay, even we noticed that the noisy music from the pub right under the hotel level not only on in the weekend until midnight. However, we felt that compressor next to us had been noisy all day. We only felt quiet after we turned off the bathroom ventilator, air conditioning and closed the window. There was also two washing machines and one dryer on site charging only CAD$2 for each laundry. I think this is the cheapest laundry service on the island. The last but not least is the bath towels. We can’t stand with it snowing with crushes. I would suggest people bringing their towels. And the water pressure was too weak like a garden pot watering.

위치가 편리하고 프런트 데스크 직원도 매우 친절하며 조식도 포함되어 있습니다. 객실은 오래되었고 청소 상태가 좋지 않습니다. 이전 투숙객이 의자 아래에 속옷을 두고 갔는데 청소 직원이 찾지 못한 것 같습니다. 고객센터에 전화하자 호텔 측에서 재빨리 직원을 보내 청소를 시켜서 방을 바꾸지 않았습니다.

출장으로 방문했습니다. 위치는 좋았지만 시설이 오래되고 상태가 좋지 않았습니다. 여자 프런트 데스크 직원은 불친절했습니다. 수건을 요청했는데 부족하다며 수영장 수건을 주더군요... 레스토랑은 이용하지 않아서 그 부분은 말씀드릴 수 없습니다. 남자 프런트 데스크 직원은 매우 친절했습니다.

살짝 연식이 된 호텔이긴 하지만 전반적으로 나쁘지않았습니다. 다만 히터가 조금 시끄럽습니다. 그래도 밴쿠버 다운타운보다 훨씬 조용하고 깔끔한 동네였어요! 주변 펍과 쇼핑센터도 방문할 만 합니다. 조식 또한 굉장히 만족스러웠어요. 마지막으로 직원분께서 매우 친절하셨습니다. 실내용 슬리퍼는 따로 준비되어있지 않으니 참고하시면 좋겠습니다.

솔직히 말해서, 저랑은 안 맞았어요. 복도랑 객실에서 이상한 냄새가 나고 너무 좁았습니다. 방금 나와서 다른 호텔을 예약했어요. 제 동료는 호스텔에 자주 묵고 불평이 없어서 저도 한번 시도해봤는데, 저는 보통 호텔에만 머무는 편이거든요. 저희는 확실히 취향이 다르네요.

전반적으로, 나의 체재는 멋졌다. 그리고 그것은 좋은 경험이었다, 바베큐 스토브는 매우 좋았다. 그리고 위치는 매우 편리하다. 그러나 공기 배출구는 매우 더러웠다. 그리고 무거운 연기 냄새가있다, 야외 수영장도 꽤 더러웠다.

What a wonderful unique experience. The setting around the lake was beautiful. We appreciated that all rooms face the lake. We enjoyed the amenities, the restaurant and Games area. We would recommend that everyone take the time to tour Ghost Town....sharing the history of the area. It was incredible....loved the train museum! Had a great stay!

The first night of our stay was wonderful, until went down for the breakfast and the pancake machine did not work, is sprayed pancake mix all over the counter, and the remaining selection for the continental breakfast was VERY limited, the second night att about 1230 am a very large and loud group of guests entered the hotel, they were yelling and hollering and slamming door until 420 AM so needless to say no sleep that night, called desk staff at 1240 when it started and they said they would rectify the situation. Well that never happened!!! When I confronted the dssk staff about the issue in the morning, they said it was a large group of guests and there was nothing they could do about it. I said thatbis not right, there were many things they could have done of they chose to do what was required. They said they would have the manager call us and work out a compromise for the night that we endured. 5 days later and still no call!!! We have stayed here before and came back because it was a nice place, but the lack of concern for a dissatisfied customer has made me question any further stays at the Ramad chain of hotels. Ken Kobza

Our 2 bedroom suite has 3 stories. The entrance was on the 2nd floor, there were no elevators. On the second floor there were 2 bedrooms, 2 bathrooms, and laundry. Go up a flight of stairs there’s the living room, kitchen and dining area, and a powder room. The house was generally clean and tidy. But when we were about to go to sleep we saw a few strands of hair under the pillows and it was quite disturbing. We knew it was not our hair because we saw it just as we were going to bed and picked up the pillows to fluff them; no one had used the bed yet. We then opened the blanket to check and there was one strand of hair under the covers too. Management apologized for it and was sincere but that did not help with our experience. It was the hair under the pillows that made us feel that bedsheets were likely not changed. A few other things: Headrail of blind was loose and fell down when we opened the blind. In the kitchen cooking oil/condiments seemed to be provided, but was empty. Overall I would probably have rated this stay 4.5 stars if it wasn’t for the hair on the bedsheets. That made us all feel very uneasy