인도 고아 소재 3성급 호텔

I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros. Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression. We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice. However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep. We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel. The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional. Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website. We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns. Yours faithfully,

The hotel is at good place. Rooms and foods are fabulous. Service is excellent. Next time when i visit goa will definitely stay here only

Benaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed: 1. Room fan regulator was not working. 2. Split ACs were not cooling (no centerlise ACs in resort). 3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this. Such unprofessional attitude are not expected in a brand like #ITC Fortune

I went during the monsoon season and the hostel had to take precautions to prevent any flooding, by putting up huge covers which kind of made it seem like it was under construction. So if you are going during the monsoon season don't be surprised if it doesn't look like the pictures. I had no complaints as at least it prevented flooding. The staff were all amazing and very nice, just not it is a cashless hostel so everything is through their app. I went during off peak so not much of a hostel vibe and people mostly sticked to their own groups. Nothing much around the hostel except a few cafes but has a very calm and relaxing environment. It is also a 5 min walk to Mandrem beach where u can walk ***** the full beach to go to Arambol and also to Sweet water lake. All in all service and cleanliness was great, location was alright and not much facilities except a small pool.

The location is great. The beach is at a walkable distance. The market nearby is great, I mean there is not a lot of crowd and its good. Many nice places to eat and chill. The hotel staff is good and helpful.

The room was fine, but the washroom was pretty unhygienic and i had to keep asking for basic amenities, they weren't provided in the room itself. Maintenence is not done well and even the cup placed in my room was very dirty.

이 숙박 시설은 South Goa의 최소 3개의 해변 중앙에 위치하고 있습니다. Colva 해변, Sernabatim 해변 및 Benaulim 해변.. 그럼에도 불구하고 매우 조용하고 평화로운 지역에 위치하고 있습니다. 우리 패키지에는 매우 훌륭하고 무제한의 아침 식사가 포함되었습니다. WiFi는 매우 잘 작동했고 방은 욕실과 마찬가지로 매우 깔끔하고 깨끗했으며 플런지 풀은 잘 관리되어 이 더운 날씨에 진정한 환영을 받았습니다. 리셉션에서의 체크인은 순조롭게 이루어졌으며 하우스 키핑 직원, 특히 Dijen 및 케이터링 직원은 모두 매우 정중하고 도움이되었습니다. 전반적으로 편안하고 즐거운 숙박이었고 우리는 확실히 다시 방문하고 싶습니다. 사우스 고아에서의 숙박을 위해 Vega-a-Boutique Hotel을 적극 추천합니다.

Big room with balcony, swimming pool, gym accessories added great value for money for this hotel. The best part was the breakfast where they served very tasty fruits. The beach is very close to the back gate (12-14 minutes by walking. We have stayed there for 4 nights and really enjoyed their hospitality.