영국 노스 라나르크셔 소재 3성급 호텔

I stayed for 3 nights on May bank holiday. After travelling for 10 hrs, all I wanted was a good nights sleep, unfortunately there were 3 girls in the room next door , drinking, shouting and making a lot of noise, eventually at 2.00 am , I had to go to reception to complain, as I was going back to my room one of the girls , gave me verbal abuse because I had complained about them, needless to say, the noise continued. I am a 70yr old lady , who was in the room alone, so I was deeply upset at the situation. Although they were given 2 warnings , they didn’t care , it continued and the cleaner had to tell them to be quiet at 9.00 am. I got no sleep whatsoever, I was given a voucher for Costa coffee the next day. The stay here cost me £263 , I did ask about compensation for the night, to be told the staff member would speak to the Manager, regarding this. No compensation has been given. I certainly will not stay here again.

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

I chose the Bentley Hotel in Motherwell, Lanarkshire, based on a family recommendation and some mixed reviews. Despite its 3.5-star rating, the £85 per night price seemed steep for the area. Unfortunately, our experience was disappointing. Our room was extremely small, with an equally tiny double bed. While the room looked freshly painted and not too bad at first glance, it quickly revealed its flaws. The window view was dreadful, facing decaying wood and buildings. The carpet had no underlay, making it thin and threadbare. The bathroom was incredibly cramped, featuring a minuscule hand basin. It was full of black mildew, with decaying and rotting wood around the shower. Although the hotel advertised toiletries, there was only a single small tablet of soap. The towels were ragged and thin, and the sheets were of poor quality, with the bottom sheet not even fitting the bed. The room was furnished with two IKEA lamps and two battered bedside cabinets. The bed itself was terribly uncomfortable, feeling like concrete. On closer inspection, it turned out to be makeshift, with a plastic fabric headboard and the base was two horizontal wooden box type frames supporting a very thin old mattress. This made for an excruciatingly uncomfortable night’s sleep on a small double bed. To make matters worse, the floors creaked loudly, and from 11 p.m. to 1 a.m., we could hear everyone coming in and out. This, combined with a wardrobe with a broken door and a poorly functioning kettle, left a bad impression. The hotel seemed to be run on an absolute minimum shoestring budget, and the overall quality was worse than most hostels I’ve stayed in. The TV was extremely small and did not work properly. Breakfast was passable, and generally the staff were helpful. However they were scarce and It was disconcerting that the front door appeared to be left open all night with no one at reception. Speaking with a local taxi drivers, he also gave the hotel a terrible review and said the people he picked up from there invariably complained about the hotel Bentley, further confirming our disappointment. How this hotel is rated 3.5 stars on TripAdvisor is beyond me. I cannot believe the positive reviews are authentic given our experience.

Very much changed inside from when I knew the Commercial Hotel, 40+ years ago, but now a nice classy looking bar/restaurant, perhaps spoiled somewhat, by having quite a few TVs; like an American sports bar. Our hotel room was small (they all are in Scotland by U.S. standards), but clean, cozy and comfortable. A few stairs to negotiate, but no big deal really. Free car park and Wifi. Also great fried (or continental) breakfasts available. Staff were okay, but not overly friendly. An easy walk to Behaven Park, Lidl Supermarket and Wishaw Main Street, and is virtually next door to the wonderful and very long established ”Golden Fry” fish and chip shop. Now Wishaw's only remaining hotel, so please use it or lose it...

Stayed here for 1 night payed £75 so wasn't expecting much. But what a beautiful hotel and all the staff were first class I would stay here anytime and highly recommend it.I will definitely will stay here again. Great fir getting to livingstone outlet

I stayed for 3 nights on May bank holiday. After travelling for 10 hrs, all I wanted was a good nights sleep, unfortunately there were 3 girls in the room next door , drinking, shouting and making a lot of noise, eventually at 2.00 am , I had to go to reception to complain, as I was going back to my room one of the girls , gave me verbal abuse because I had complained about them, needless to say, the noise continued. I am a 70yr old lady , who was in the room alone, so I was deeply upset at the situation. Although they were given 2 warnings , they didn’t care , it continued and the cleaner had to tell them to be quiet at 9.00 am. I got no sleep whatsoever, I was given a voucher for Costa coffee the next day. The stay here cost me £263 , I did ask about compensation for the night, to be told the staff member would speak to the Manager, regarding this. No compensation has been given. I certainly will not stay here again.

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

I chose the Bentley Hotel in Motherwell, Lanarkshire, based on a family recommendation and some mixed reviews. Despite its 3.5-star rating, the £85 per night price seemed steep for the area. Unfortunately, our experience was disappointing. Our room was extremely small, with an equally tiny double bed. While the room looked freshly painted and not too bad at first glance, it quickly revealed its flaws. The window view was dreadful, facing decaying wood and buildings. The carpet had no underlay, making it thin and threadbare. The bathroom was incredibly cramped, featuring a minuscule hand basin. It was full of black mildew, with decaying and rotting wood around the shower. Although the hotel advertised toiletries, there was only a single small tablet of soap. The towels were ragged and thin, and the sheets were of poor quality, with the bottom sheet not even fitting the bed. The room was furnished with two IKEA lamps and two battered bedside cabinets. The bed itself was terribly uncomfortable, feeling like concrete. On closer inspection, it turned out to be makeshift, with a plastic fabric headboard and the base was two horizontal wooden box type frames supporting a very thin old mattress. This made for an excruciatingly uncomfortable night’s sleep on a small double bed. To make matters worse, the floors creaked loudly, and from 11 p.m. to 1 a.m., we could hear everyone coming in and out. This, combined with a wardrobe with a broken door and a poorly functioning kettle, left a bad impression. The hotel seemed to be run on an absolute minimum shoestring budget, and the overall quality was worse than most hostels I’ve stayed in. The TV was extremely small and did not work properly. Breakfast was passable, and generally the staff were helpful. However they were scarce and It was disconcerting that the front door appeared to be left open all night with no one at reception. Speaking with a local taxi drivers, he also gave the hotel a terrible review and said the people he picked up from there invariably complained about the hotel Bentley, further confirming our disappointment. How this hotel is rated 3.5 stars on TripAdvisor is beyond me. I cannot believe the positive reviews are authentic given our experience.

Stayed here for 1 night payed £75 so wasn't expecting much. But what a beautiful hotel and all the staff were first class I would stay here anytime and highly recommend it.I will definitely will stay here again. Great fir getting to livingstone outlet

Very much changed inside from when I knew the Commercial Hotel, 40+ years ago, but now a nice classy looking bar/restaurant, perhaps spoiled somewhat, by having quite a few TVs; like an American sports bar. Our hotel room was small (they all are in Scotland by U.S. standards), but clean, cozy and comfortable. A few stairs to negotiate, but no big deal really. Free car park and Wifi. Also great fried (or continental) breakfasts available. Staff were okay, but not overly friendly. An easy walk to Behaven Park, Lidl Supermarket and Wishaw Main Street, and is virtually next door to the wonderful and very long established ”Golden Fry” fish and chip shop. Now Wishaw's only remaining hotel, so please use it or lose it...