조지아 므츠헤타므티아네티 주 소재 5성급 호텔

5 star for facilities, 3 star for service. This lodge has great perks (outdoor Jacuzzi, Sauna, Indoor pool) and this makes it one of the best lodges out in Gudauri. My highlight was using the hot jacuzzi at 9 AM in the morning when it started snowing. The privilege of hot water out in the open was amazing. Breakfast is also decent but live station costs 10 LARI (for e.g Omelette) which came as a surprise to me. A-la-carte menu is well stocked. I especially liked the Shkmeruli in garlic sauce. These perks are from 8 AM - 11 PM. However, I didn't quite appreciate the service to be honest in general which is why I gave it a low rating. I came during an off season (once the ski season stopped). There were no smiles exchanged at either the reception, restaurant or the house keeping. One would argue that with fewer guests, the quality of service would increase but this instead went downwards. It felt borderline rude as in our country we treat guests with a smile and make sure they feel welcome regardless of it being an off/on season. The only pleasantries we could exchange with were with a middle aged Israeli couple who we met at the pool. Other than that the lodge was pretty much dead in April/May. Our only recourse was to spend the day outside, get back by 6 pm, use the facilities until 10 and then crash to bed.

카즈베기에서 가장 높은 곳에 위치한 호텔이라 설산 뷰가 정말 멋있었어요. 숙박비의 절반 이상이 이 뷰 값이라고 해도 과언이 아닐 정도예요. 그래서 숲 전망 객실은 설산 전망 객실보다 가성비가 훨씬 떨어질 거예요. 설산 전망 객실에서는 발코니에서 바로 경치를 감상할 수 있습니다. 높은 곳에 있다 보니 버스 정류장에서 호텔까지 걸어 올라가려면 좀 힘들긴 해요. 객실 자체는 시설이 좀 낡았고, 샤워실에 문이 없다는 점은 도저히 이해가 안 됐어요. 아, 그리고 조식은 괜찮았습니다.

I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.

경사면에 있는 최고의 호텔 중 하나. 케이블카 옆(50m)에 위치해 있습니다. 호텔에는 수영장, 하맘, 사우나, 마사지, 볼링, 당구, 따뜻한 물이 나오는 야외 수영장이 마련되어 있습니다. 괜찮은 레스토랑이에요.

The hotel was amazing for a ski trip. Amazing stuff Amazing location