조지아 므츠헤타므티아네티 주 소재 5성급 호텔

저는 여기에 두 번 왔고, 며칠 동안 묵을 때마다 뒷문 바로 밖에 스키장을 이용할 수 있어서 매우 편리합니다. 호텔의 모든 직원은 매우 좋은 서비스 태도를 갖고 있으며 열정적이며 전문적입니다. 매니저가 되어야 할 아래층 레스토랑의 여자 직원만이 손님에게 매우 불친절하고 태도가 매우 나빴습니다. 그녀는 여전히 레스토랑에서 우리에게 여러 번 무례했고, 그녀의 여행 기분은 그녀에 의해 영향을 받았습니다.

5 star for facilities, 3 star for service. This lodge has great perks (outdoor Jacuzzi, Sauna, Indoor pool) and this makes it one of the best lodges out in Gudauri. My highlight was using the hot jacuzzi at 9 AM in the morning when it started snowing. The privilege of hot water out in the open was amazing. Breakfast is also decent but live station costs 10 LARI (for e.g Omelette) which came as a surprise to me. A-la-carte menu is well stocked. I especially liked the Shkmeruli in garlic sauce. These perks are from 8 AM - 11 PM. However, I didn't quite appreciate the service to be honest in general which is why I gave it a low rating. I came during an off season (once the ski season stopped). There were no smiles exchanged at either the reception, restaurant or the house keeping. One would argue that with fewer guests, the quality of service would increase but this instead went downwards. It felt borderline rude as in our country we treat guests with a smile and make sure they feel welcome regardless of it being an off/on season. The only pleasantries we could exchange with were with a middle aged Israeli couple who we met at the pool. Other than that the lodge was pretty much dead in April/May. Our only recourse was to spend the day outside, get back by 6 pm, use the facilities until 10 and then crash to bed.

카즈베기 룸스 호텔의 숲 전망 객실은 그야말로 시각적인 향연이었어요! 창문을 열면 설산과 숲이 어우러진 절경이 펼쳐지는데, 연인과 함께 방에서 구름이 흘러가는 모습을 보니 분위기가 최고조에 달했습니다. 숲과 설산에 둘러싸여 아침에 눈을 뜨면 신선한 공기를 마실 수 있어, 만점짜리 힐링 그 자체였어요. 위생과 서비스도 흠잡을 데 없이 좋았고, 한 가지 아쉬운 점이라면 시설이 다소 소박하다는 것이었지만, 전반적인 경험에는 전혀 영향을 주지 않았습니다. 이곳에서 자연에 둘러싸인 로맨틱한 시간을 보냈는데, 흔치 않은 풍경을 좋아하는 커플들에게 강력 추천합니다!

I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.

The hotel was amazing for a ski trip. Amazing stuff Amazing location