호텔 경영진님께 !!!
이 호텔은 정말 최고예요! 칭찬해도 모자랄 정도예요.
특히 리셉션 직원들은 제가 파키스탄에서 경험해 본 것 중 최고의 고객 서비스 기술을 갖추고 있어요. 마치 서양 호텔에 있는 것 같아요. 이름을 기억하고 싶었지만, 체크인과 체크아웃을 담당해주신 직원분은 정말 전문적이고 고객 서비스 능력이 훌륭했어요.
리셉션 경영진은 그 직원의 신원을 알아내서 급여를 인상해 줘야 해요. 신의 가호가 있기를 바랍니다.
오후 3시에 준비될 것이라고 말했지만 체크인을 위해 30분 이상 기다렸습니다. 아파트는 아직 준비되지 않았고 우리가 손님으로 전혀 대우받지 못한 것처럼 느껴졌습니다. 체크아웃할 때 그들은 우리가 떠나기 전에 아파트를 검사해야 했기 때문에 멈추고 다시 기다리라고 요청했습니다. 이 지연으로 인해 비행기를 놓쳤습니다. 전체 경험은 매우 실망스럽고 실망스러웠습니다.
I stayed another night. Everything is ok. Room service was a bit too instrusive with excessive and unnecessary knocking on the door for questions (especially when I am a woman staying alone in the room). Otherwise all good. Breakfast was a plus.
Ramada by Wyndham Murree Lower Topa Resort is an excellent hotel for family and business. Staff is very cooperative and polite with professional service. But aramada should provide complimentary clothes ironing services to all guests. I stayed there from 7th May to 9th May, but they charged me PKR 1,880 for ironing just one dress.
I had high expectations as the hotel came with recommendations from different people, however, it turned out to be kinda disappointing. very old rooms. ACs were out of order and the whole night was full of sweating. breakfast was very limited which you would not expect from an expensive hotel.
Had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly and helpful throughout our visit. The location was convenient, close to major attractions and restaurants. Breakfast was delicious with plenty of options.