Strawberry Hill의 위치는 시티투어를 하기 편리한 관광명소에 있습니다. Strawberry Hill 객실은 여행객과 비즈니스 출장객 모두에게 킹스톤에서 편안하게 지낼 수 있는 공간입니다. 노먼 맨리 국제공항은 호텔에서 가까운 주요 교통수단으로, 약 34km 정도 떨어져있습니다. 노먼 맨리 국제공항이 약 34km 거리에 있어, 공항을 이용하는 여행자가 편리하게 여행할 수 있습니다. 주변에 Craighton Estate Blue Mountain Coffee Tour, Burrell River, Craighton Estate Great House 등 유명 관광지들이 많이 있어 특별한 여행을 즐기실 수 있습니다. 여가시간에는 호텔의 다양한 여가시설로 알찬 시간을 보내실 수 있습니다. 호텔에서는 쾌적하고 편안한 주차 서비스를 제공합니다. Strawberry Hill 시설은 킹스톤 호텔 중, 우수한 호텔 시설로 상위권에 선정되었습니다.
고객 서비스는 친절하고 전문적이며 매우 도움이 되었습니다. 방은 편안하고 비교적 깨끗했지만 바닥과 카펫은 청소하거나 진공 청소기로 청소되지 않았으며 시트와 담요는 쓰레기 냄새가 났지만 깨끗해 보였습니다. 레스토랑은 자메이카와 미국식 아침 식사가 혼합 된 아침 식사로 훌륭했습니다. 수영장이나 체육관을 이용하지 않아서 평가를 할 수는 없지만 전반적으로 즐거운 호텔이었습니다. 나는이 호텔을 다시 예약 할 것입니다.
Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in.
We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.
Our host Sue was warm and welcoming, nothing was too much trouble. She communicated well before our arrival and throughout our stay. She’s Knowledgeable on interesting places to shop and visit. The facilities available at the property and grounds surrounding were as described which was reassuring. Breakfast is available at an additional cost should you wish, which we opted for and were pleasantly surprised with the quality & selection of food & juices offered. Excellent value for money. We would happily stay once again at Millsborough B&B on a future visit. 😃
My Experience @ The Hotel was Excellent, The staff was courteous, kind, very willing to help with whatever you ask of. Everything was good. I love to stay.. And I will recommend it to anyone.