자메이카 세인트앤드루 소재 4성급 호텔

매우 안전한 지역인 킹스턴의 새로운 지역에 위치하여 객실이 편안하고, 아침식사 서비스가 좋으며, 직원들이 따뜻하고 친절합니다. 주변에 놀 곳이 별로 없습니다. 주차장이 있어 자율주행에 적합합니다. 차가 없으면 더 불편해요.

프론트 데스크의 트레이시는 훌륭합니다. 긍정적 인 느낌을 남기는 고객 서비스. 그녀는 실제로 예외적입니다. 나는 항상 그 힐튼에 머물 것이며 그녀의 유형의 서비스를받을 수 있으면 더 많이 머물 것입니다. 남편과 나는 그녀의 전문성, 친절 및 우리가 편안하게 지낼 수 있도록 헌신에 깊은 인상을 받았습니다. 그녀는 놀랍고 승진할 가치가 있습니다.

스페인 코트 호텔은 기대에 완벽하게 부합했습니다. 아침 식사는 대륙 옵션과 현지 요금 모두 훌륭했습니다. 직원들은 일반적으로 렌터카를 제공하고 일반적으로 즐겁고 환영하는 조언을 제공하는 데 더 도움이 될 수 없었습니다. 멋진 숙박 감사합니다!

고객 서비스는 친절하고 전문적이며 매우 도움이 되었습니다. 방은 편안하고 비교적 깨끗했지만 바닥과 카펫은 청소하거나 진공 청소기로 청소되지 않았으며 시트와 담요는 쓰레기 냄새가 났지만 깨끗해 보였습니다. 레스토랑은 자메이카와 미국식 아침 식사가 혼합 된 아침 식사로 훌륭했습니다. 수영장이나 체육관을 이용하지 않아서 평가를 할 수는 없지만 전반적으로 즐거운 호텔이었습니다. 나는이 호텔을 다시 예약 할 것입니다.

Hotel utilizado para viajes corporativos, recomendable para hacer reuniones y buena ubicación en la ciudad

또한 모든 측면이 훌륭하고 비용 효율적이며 특히 Kingston과 같은 도시에서는 처음 100에서 매우 좋습니다. 나는 프론트 데스크에 가서 방이 가득 찼다고 말했습니다. 씨트립은 방을 확정하고 씨트립을 칭찬했다.

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.