영국 도싯 소재 4성급 호텔

호텔 직원은 정중하고 도움이 되며 유익합니다. 3층 객실은 엘리베이터가 1층에서 3층으로 바로 올라가지 않고 계단이 좀 있었습니다. 이동성 문제가 있어서 약간의 문제였습니다. 올라가는 길이 있었지만 꽤 길었다. 아침식사는 추가요금이 발생했고, 많이 먹지 않아서 아침식사를 하지 않았습니다. 침대는 좋고 크고 편안합니다. 방이 따뜻합니다. 기술적인 지식은 아니지만 라디에이터가 실제로 작동하지 않았습니다. 며칠만 머물렀기 때문에 불평하지 않았고, 방도 따뜻했습니다. 객실은 깨끗하고 깔끔하게 장식되어 있으며, 가구는 낡고 낡았습니다. 욕실에는 몇 가지 업데이트가 필요했습니다. 샤워가 훌륭하고 뜨거운 물이 많고 압력이 많습니다. 창문에서 보이는 풍경은 호텔 뒤쪽이었고, 호텔 뒤쪽이었습니다. 저는 호텔에 묵어본 경험이 많지 않았습니다. 제겐 괜찮았고, 바 공간이 넓고 편안한 소파와 의자가 많았습니다.

Nice location by slightly dated, really bugs me that hotels attract custom by putting a headline rate only to charge an additional amount when you get there for parking. Trouble is that this seems to be coming the norm

Had a lovely stay at Hilton Bournemouth. The hotel, spa and room were really nice. The only downside was the service at breakfast. It took 75 mins for them to prepare an omelette and even that was the wrong order.

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

좋은 호텔. 위치는 훌륭했습니다. 모든 것이 깨끗했습니다. 더 나은 베개와 현대적인 욕실이 있었을 수 있습니다. 음식을 시도하지 않았지만 정원 지역도 멋지게 보였습니다. 그들은 또한 내 아내의 조용한 방 요청을 배려했고 직원들은 그녀의 생일 축하를 여러 번 기원했습니다 🫶🏼

Our stay at Harbour Heights was extremely enjoyable! . From the greeting we received from the reception staff on our arrival to the equally warm farewell when we left. Our  room was very comfortable & larger than your typical standard room. The bathroom well presented, the bed very comfortable bed and all other facilities in the room perfect (I was very impressed to find an iron and ironing board). We were very impressed by the breakfast and found the restaurant manager very lovely and helpful. He kept a very tight ship, ensured that everything was replenished the moment it ran out and the staff who worked with him were equally pleasant and very helpful. Pre-dinner drinks and dinner on the terrace was terrific, and what a view! The hotel as in great condition, everything looked newly updated, corridor carpets very clean, wall tiles, bathroom fittings etc., of good quality ., The hôtel was very clean and modern, whilst still retaining its original character. This was our first visit to Harbour Heights but will certainly not be our last. A most wonderful location for a short break,! 

직원들은 훌륭했지만 내부 및 외부 수영장은 폐쇄되었습니다. 사우나가 문을 닫았습니다. 호텔은 3 성급 등급을받을 자격이 없습니다. 아주 작은 루온에 에어컨이없고, 수하물을 보관할 곳이 없으며, 방은 그렇게 작았습니다. 침실에 전화가 없습니다. 나는 장애인이 있었고 1 층에 있었고 그 층으로 올라가는 엘리베이터가 없었습니다. 그들은 장애인을 수용하지 않으며 많은 계단이 있습니다. 장소는 초라했고 모든 곳에서 그림이 필요했습니다. 태양 밖의 테이블과 의자가 찍혔다 모든 바니쉬를 멀리하십시오. 방은 깨끗했고 욕실은 괜찮 았습니다. 장소는 총체적인 점검이 필요합니다. 내가 하룻밤 만 머물렀고 비용은 85.74 유로였기 때문에 매우 실망했습니다. 나는 그 다음 캠본의 다른 호텔에서 6 박 동안 머물렀고 6에 £ 300 만 지불했습니다. 밤에는 3 성급이었고 영국식 아침 식사가 포함되었습니다. 본머스 이스트클리프에서 비용에는 아침 식사가 포함되어 있지 않았습니다. 나는 직원 중 일부와 이야기했고 그들은 너무 많을 때 관광객들에게 사과해야하는 것에 지쳤다고 말했습니다. 불평. 분명히 너무 오랫동안 소유자는 귀를 기울이지 않거나 신경 쓰지 않습니다. 이 호텔은 다운그레이드되어야 합니다.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

The hotel is quite old it’s not new and the amenities are not good at all they are no soaps some of the room heater doesn’t work we had to switch three rooms cause they were many issues going on but the service was good but not the worth the price