Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
Stayed here in March 2026 with my family.
Overall below average experience.
There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling.
Outdoor pool was closed due to season but heated pool was also not functional.
Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds.
I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :)
Breakfast options were good.
Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.
The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed.
No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day
Big restaurant , bar and lounge.
Big meetings rooms
Buffet breakfast 12,5 pp
Lunch or dinner 25£ pp.
Full recommended
아침 식사가 괜찮았고, 주차장도 있어서 아이들을 위해 간이 침대를 추가할 수 있었습니다. 호텔은 고객들에게 정말 세심하고 친절했어요. 1월 17일 런던 히스로 공항에서 늦게 호텔에 도착했는데, 안경 쓴 프런트 직원이 정말 친절하게 맞아주었고, 짐도 방까지 옮겨주었습니다. 저희는 댄스스포츠 대회에 참가하러 왔는데, 원래 4일 예약했지만 선생님의 요청으로 하루 일찍 오게 되어 하루를 더 추가했습니다. 하루를 지낸 후 방 문제로 4일 동안 방을 옮겨야 했는데, 짐이 많아서 번거로웠습니다. 그런데 여성 매니저님이 정말 세심하게 배려해주셔서 옆방으로 옮겨주셔서 매우 편리했습니다. 저희는 트윈룸을 예약했는데 새 방은 싱글 침대와 더블 침대가 있는 방이라 저희 편의를 위해 침대 하나를 더 추가해주셔서 정말 감사했습니다. 그리고 며칠 뒤에는 편안하게 지내는지 안부도 물어봐 주셔서 정말 친절하고 세심한 서비스에 감동했습니다. 다음번에 UK OPEN 대회에 참가하게 되면 이 호텔에 다시 묵고 싶습니다!
L'acceuil pendant le check-in est à revoir..
Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner...
Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger.
Je ne me suis pas senti à ma place.
2 bagages en arrivant, je galère pour entrer, personne pour aider...
Mon anglais n'était pas top mais je faisais l'effort de communiquer.
Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo
Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là
L'hôtel est très propre , rien à dire.
우리는 기념일을 위해 특별히 이 호텔을 예약했고 그들은 좋은 터치인 꽃잎으로 침대를 장식했습니다. 호텔 자체는 매우 좋았지 만 객실은 약간 구식이었고 화장실은 더러웠습니다. 우리의 짧은 체류를 망친 꽤 많은 단점이있었습니다. 우리는 주로 자쿠지 수영장을 위해 스파 시설을 위해이 호텔을 특별히 예약했지만 우리가 거기에 도착하기 전에 이것은 고장 났고 우리는 이것에 대해 알리지 않았습니다. 그렇지 않으면 다른 곳에서 예약했을 것이고 전체 체류 기간 동안 고정되지 않았습니다. 수영장은 괜찮았지만 수영장 바닥에서 흙을 느꼈기 때문에 가장 깨끗하지 않았습니다.
우리 마지막 밤에 우리는 물이 떨어졌고 아내가 임신했기 때문에 야간 포터에 가서 매일 무료로 제공하는 물 한 병을 요청했지만 그는 나에게 물을 줄 수 없으며 바에서 하나를 팔 수 있다고 말했습니다. 우스꽝스러운 것을 발견했습니다. 방에 냉장고가 없어서 물을 사서 시원하게 유지할 수 없었습니다.
주차는 숙박에 포함되어야 한다고 생각하는 하루에 £ 10였습니다.
호텔 직원은 그 외에는 친절했지만 다음에는 다른 곳을 찾을 것입니다. 우리가 지불 한 가격에 대해 나는 호텔에서 훨씬 더 많은 것을 기대했습니다.
Hotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back.
훌륭함
리뷰 16개
9.0/10
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GGeorgios GkotsisThe best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed.
No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day
Big restaurant , bar and lounge.
Big meetings rooms
Buffet breakfast 12,5 pp
Lunch or dinner 25£ pp.
Full recommended
Ddandan121Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
리리뷰어Hotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back.
리리뷰어We had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
NNazmul우리는 기념일을 위해 특별히 이 호텔을 예약했고 그들은 좋은 터치인 꽃잎으로 침대를 장식했습니다. 호텔 자체는 매우 좋았지 만 객실은 약간 구식이었고 화장실은 더러웠습니다. 우리의 짧은 체류를 망친 꽤 많은 단점이있었습니다. 우리는 주로 자쿠지 수영장을 위해 스파 시설을 위해이 호텔을 특별히 예약했지만 우리가 거기에 도착하기 전에 이것은 고장 났고 우리는 이것에 대해 알리지 않았습니다. 그렇지 않으면 다른 곳에서 예약했을 것이고 전체 체류 기간 동안 고정되지 않았습니다. 수영장은 괜찮았지만 수영장 바닥에서 흙을 느꼈기 때문에 가장 깨끗하지 않았습니다.
우리 마지막 밤에 우리는 물이 떨어졌고 아내가 임신했기 때문에 야간 포터에 가서 매일 무료로 제공하는 물 한 병을 요청했지만 그는 나에게 물을 줄 수 없으며 바에서 하나를 팔 수 있다고 말했습니다. 우스꽝스러운 것을 발견했습니다. 방에 냉장고가 없어서 물을 사서 시원하게 유지할 수 없었습니다.
주차는 숙박에 포함되어야 한다고 생각하는 하루에 £ 10였습니다.
호텔 직원은 그 외에는 친절했지만 다음에는 다른 곳을 찾을 것입니다. 우리가 지불 한 가격에 대해 나는 호텔에서 훨씬 더 많은 것을 기대했습니다.
TTeresaOur stay at Harbour Heights was extremely enjoyable! . From the greeting we received from the reception staff on our arrival to the equally warm farewell when we left.
Our room was very comfortable & larger than your typical standard room. The bathroom well presented, the bed very comfortable bed and all other facilities in the room perfect (I was very impressed to find an iron and ironing board).
We were very impressed by the breakfast and found the restaurant manager very lovely and helpful.
He kept a very tight ship, ensured that everything was replenished the moment it ran out and the staff who worked with him were equally pleasant and very helpful.
Pre-dinner drinks and dinner on the terrace was terrific, and what a view!
The hotel as in great condition, everything looked newly updated, corridor carpets very clean, wall tiles, bathroom fittings etc., of good quality .,
The hôtel was very clean and modern, whilst still retaining its original character.
This was our first visit to Harbour Heights but will certainly not be our last.
A most wonderful location for a short break,!
리리뷰어The hotel is quite old it’s not new and the amenities are not good at all they are no soaps some of the room heater doesn’t work we had to switch three rooms cause they were many issues going on but the service was good but not the worth the price
IImalion974L'acceuil pendant le check-in est à revoir..
Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner...
Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger.
Je ne me suis pas senti à ma place.
2 bagages en arrivant, je galère pour entrer, personne pour aider...
Mon anglais n'était pas top mais je faisais l'effort de communiquer.
Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo
Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là
L'hôtel est très propre , rien à dire.