스페인 바스크 컨트리 소재 4성급 호텔

Great location! Excellent restaurants around (remember to try Demaio fresh made pasta with organic ingredients in front of hotel!). Walking distance to metro station to access Bilbao estacion de autobuses, shopping galore! Highly recommend this hotel! Big room, big bathroom as in USA standards!

위치는 바 지역에서 버스로 몇 분. 외관은 낡았지만 내부는 매우 깨끗하고 깨끗합니다. 침대 이불도 푹신푹신하고 천천히 잤습니다. 근처에 슈퍼마켓이 있으므로 무언가 부족해도 즉시 쇼핑 할 수 있습니다. 아침 식사는 종류가 많지는 않지만 충분합니다. 게다가 아주 맛있었습니다. 다음으로 산 세바스티안을 방문 할 때도 다시 머물고 싶습니다.

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**

酒店很乾凈，服務也好，因為出差行程長，行程有點記混淆，我應該要退房的卻沒有退房，直到下午兩三點去酒店進不去門才發現自己應該退房，和酒店説明情況後，竟然沒有產生一分錢費用，比國內酒店都人性化

Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.

빌바오 고속버스 정류장 건물 위에 있어서 위치좋았다. 시내에서 멀지 않다. 버스너 지하철도 근처에 있다. 위치, 청결 모두 만족함. 방이 엄청 크진 않아도 냉장고 헤어드라이어, 안전금고, 전기팟등 모두 구비되어있음. 다만 객실 욕실이 다들여다 보이는 구조라 커플이 아니라면 좀 곤란할듯해요. 저는 홀로 여행이라 문제 없었음. 그외에는 생각보다 좋은 호텔이었어요. 조식은 시간이 일러 아직 못 먹었어요.

I stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay. The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas. The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient. Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category. Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.

우리는 빌바오에서 버스를 얻은 차가없는 곳에서 여기에 왔습니다. 수영장이있는 호텔을 쉽게 찾을 수 없으며 LaGuardia 안에 있으므로 완벽하게 작동했습니다. 4 성급은 아니지만 편안했고 수영장은 사랑 스럽습니다. 가격 대비 추천 할 것입니다

호텔은 해변과 구시가지까지 도보로 약 30분 거리에 있어 위치가 좋습니다. 호텔 건물에는 작은 옥상 수영장과 자쿠지가 있습니다. 복도와 화장실에서 소리가 크게 들립니다. 방이 제대로 청소되지 않았습니다. 바닥이 더러웠습니다. 호텔에는 전기 자동차를 위한 무료 충전소가 있는 주차장이 있습니다. 하지만 주차장이 매우 좁습니다. 맛있고 다양한 아침 식사.

場所はバスターミナルから徒歩で5分ほど、旧市街、新市街にも徒歩圏のグロス地区。川沿いの静かなロケーションです。静かですが寂しい感じはありません。ホテルはこじんまりとしていますが、レストラン、バー、ジムなど完備されていて、フロントもこちらのリクエストには気持ち良く対応してくれました。 アメニティが人数分なかったりしましたが、持参していたので特に問題ありません。 コスパの良い、日本人の清潔感や細やかな気配りにも満足できるホテルでした。