케냐 나록 카운티 소재 5성급 호텔

뛰어난!! 고객 서비스는 훌륭했습니다. 우리가 신선한 물로 청소하는 방. 우리는 매우 안전하다고 느꼈습니다. 나는 모두 머물 것을 추천 할 것입니다. 음식이 맛있어서 식사가 깨끗합니다. 직원들은 손님에게 매우 세심했습니다.

호텔의 위치는 매우 좋고 환경은 매우 좋으며 전망은 개방적이며 Masai Mara 삼각주가 내려다 보입니다. 아침 식사의 종류가 상당히 다양하며 아이들을 데리고 놀러오기에도 좋은 선택입니다.

Pros: location is excellent, very nice amenities, food is very good, and game drives with Moseka were also good (despite not finding a male lion). I was injured during this trip and the nurse Betty took great care while redressing my wounds. All staff were very polite. The property itself is beautiful. Wake up service and morning coffee delivery was a very nice personal touch. View of mara river and hippos grunting away will never be forgotten. Cons: disorganised staff - they didn't know we were on our honeymoon trip despite telling them in advance. Phone did not work in the room and our room was in the far wing of the property. There were a lot of staff at the property who mentioned that they are assigned to us specifically but then we had to rely on the other staff. During checkout, they couldn't figure out we had prepaid in advance. They booked hot air balloon for us on the day of checkout only to then later rush us to pack in hurry when they could have simply told us to keep our luggage ready a day in advance.