We had a wonderful stay at the Inbal Hotel. The service was excellent, the staff were friendly and professional, and the room was clean, comfortable, and well maintained. The location is fantastic and made it easy to explore Jerusalem. The breakfast was delicious with a great variety of options. Overall, we had a very enjoyable experience and would definitely recommend the Inbal Hotel to anyone visiting Jerusalem. We would be happy to stay here again!
We received a room with a air conditioner that didn’t work
The temperature was unbearable
The hotel offered to switch our room at 02:00 am
Needless to say it was a sleepless night.
The staff was friendly, but no one offered to compensate us.
Breakfast was good, so at least we had that.
We expected more from a 5 star hotel.
Overall it was nice,
we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.