더 데이비드 시타델 호텔(The David Citadel Jerusalem)

Hotel is in an excellent location next to the old city of Jerusalem. However, customer service and experience can be better.

David Citadel에서의 전반적인 체류는 평균이었습니다. 이스라엘은 매우 비싸고 당연히 호텔 비용을 지불했다고 말하고 싶습니다. 위치는 환상적이었습니다. 구시가지까지 쉽게 걸어갈 수 있으며 불평할 수 없습니다. 호텔 자체는 약간 낡았고 서비스는 정말 평균이었습니다. 안식일에 뜨거운 음식을 제공하지 않고 차가운 생선만 제공하고 고기는 제공하지 않는 호텔 레스토랑에 문제가 있습니다. 나는 관습을 이해하지만 다른 외부 식당은 그렇습니다. 어쨌든, 나는 메뉴에 상당히 실망했습니다. 긴 하루를 보낸 후에는 호텔에 머물면서 쉬고 싶을 것입니다.

The staff was extremely polite. We had a late flight out and they gave us an extended late checkout as a courtesy which they didn’t have to do. The staff was also very attentive to elderly guests at breakfast, anticipating their every need. Was very special to see.

The hotel, staff and property were accommodating, courteous and comfortable.

Excellent service. We will definitely be coming back. Especially Ilan, Eviator & Yonatan (concierge team) were exceptional.

Great staff and good restaurant, pool, and kids play area. Within walking distance of most major jerusalem landmarks.

This is a beautiful hotel with a great location amazing service! and very family friendly. We were very happy here and will definitely stay here again. 😊

The staff is generally friendly, however, they need to be reminded several times to get anything done. If you want something you have to ask 3 people before you get it. Kind of a pain. Prepare to wait for everything in general. Another example if you do the online checkin they don’t check it so they ask for everything again and then they see that you already did it.

We absolutely loved the David Citadel in Jerusalem! We highly recommend staying there because it’s the best location for shopping, restaurants and sightseeing. The staff went out of their way to spoil us, as it was our wedding anniversary, especially Sasha and Sonya. The breakfast each morning was superb, as was our room with a view of the swimming pool and the Old City.