We had a fantastic stay at the Quality Inn Nashville - Opryland Area. The hotel provides great value, but the real highlights were the in-room amenities and the staff. The room was equipped with everything we needed, making our stay very comfortable. We especially appreciated having a washer and dryer right in the room—that was a huge convenience and a standout feature for a mid-range hotel!
The staff members were exceptionally helpful with all our requests. Their friendly and attentive service truly made a difference. Highly recommend this hotel if you are staying in the Opryland area and appreciate having full amenities and helpful service!
Very friendly when checking in and out. We had a family room, and the bathroom wouldn't shut. Other than the minor repair it was a good visit.
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리뷰 107개
8.5/10
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USD67
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6.2/10
리리뷰어The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.
리리뷰어호텔은 오래되었지만 깨끗했습니다. Gatlinburg 및 Smoky Mountain parkway에 편리합니다. 방에는 미니 냉장고, 작은 커피 메이커, 헤어드라이어가 필요한 모든 것이 있었습니다. 2층과 3층으로 가는 엘리베이터. 그러나 큰 야외 입구의 양쪽 끝에는 편리하지 않았습니다. 침대는 편안했습니다. 방에는 평면 스크린 TV가 있었지만 리모컨이 작동하지 않았습니다. 우리는 프론트 데스크에 전화를 시도했지만 전화도 작동하지 않았습니다. 우리가 그들에게 말하기 위해 프론트 데스크에 갔을 때 그들은 방에 전화기가 있는지 모른다고 말했습니다. 그들은 우리에게도 작동하지 않는 새로운 리모컨을 주었습니다. 방에 수건과 수건이 1개밖에 없었지만 프론트 데스크에 갔을 때 더 많이 주었습니다. 에어컨이 잘 작동했습니다. 수영장은 열려 있었지만 광고 된대로 가열되지 않았습니다.
리리뷰어So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret
리리뷰어Not a great experience.
1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new.
2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned.
went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda.
3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser.
4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky.
5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service.
6) Beds were extremely comfortable.
7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey
리리뷰어운전 방법에 대한 경고가 없기 때문에 위치는 도착하기가 조금 어려웠습니다. 들어가고 주차장이 작아서 체크인이나 체크아웃을 위해 주차할 곳을 찾을 수 없습니다. 방은 우리가 생각했던 것보다 훨씬 작았고 사진이 표시되었습니다! 방이 얼마나 작은지 실제로 날아갔습니다! 욕실은 더러웠고 욕조 주변의 바닥에 죽은 벌레와 도처에 먼지가 있었습니다. 침대는 끔찍했습니다! 소닉 소음을 내는 금속 프레임 외에는 상자 스프링이나 지지대가 없어 밤새도록 우리를 지켰습니다! 침구가 얇아서 밤에 대부분 얼어붙었습니다. AC를 끄더라도 더위로 죽었습니다! 시트는 더럽고 다이어트와 머리카락으로 덮여있었습니다! 하우스 키핑에서 온 것인지 아니면 전환되지 않은 것인지 모르겠습니다!
TV는 괜찮았지만 거의 작동하지 않아 기본적으로 아무 것도 보는 것이 농담이었고 수압은 끔찍했습니다! 욕실을 말하고 벽에 검은 곰팡이와 샤워에 녹과 흰색 지각이 형성되었다는 것을 언급하는 것을 잊어 버렸습니다. 그것은 우리를 당황하게 만들었습니다! 방에는 또한 방에 다양한 벌레와 거미가 있었고 우리를 매우 불안하게 만들었습니다!
우리 기념일을 축하하고 있었고 최악의 경험이었습니다! 주스 기계가 꺼져 있고 과일과 시리얼이 의심스러워 보였기 때문에 우리는 아침 식사를 귀찮게하지 않았습니다.
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