미국 테네시 소재 2성급 호텔

The Hotel is old and very few improvements. Just one hook up for charging phone and it's at desk light. Which is not even close to were your bed is. The so called carpet is older than me I believe. Bathroom sink does not have a working sink stopper cause the sink faucet is not made to have one. Pictures I learned can be adjusted. The elevator used to get to ground floor shook Everytime you use it I would not adverse staying HERE for the the money is not worth it The location is not worth the money They have made money off the property and not put money back in property I bet the room fire smoke detector guess it is a dual type hasn't never been replaced Micro Hotels I thought had better standards I spent right at 30 years as a MAINTENANCE SUPERVISOR so I do when things could be better !!!!!!!!!!!!

The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.

호텔은 오래되었지만 깨끗했습니다. Gatlinburg 및 Smoky Mountain parkway에 편리합니다. 방에는 미니 냉장고, 작은 커피 메이커, 헤어드라이어가 필요한 모든 것이 있었습니다. 2층과 3층으로 가는 엘리베이터. 그러나 큰 야외 입구의 양쪽 끝에는 편리하지 않았습니다. 침대는 편안했습니다. 방에는 평면 스크린 TV가 있었지만 리모컨이 작동하지 않았습니다. 우리는 프론트 데스크에 전화를 시도했지만 전화도 작동하지 않았습니다. 우리가 그들에게 말하기 위해 프론트 데스크에 갔을 때 그들은 방에 전화기가 있는지 모른다고 말했습니다. 그들은 우리에게도 작동하지 않는 새로운 리모컨을 주었습니다. 방에 수건과 수건이 1개밖에 없었지만 프론트 데스크에 갔을 때 더 많이 주었습니다. 에어컨이 잘 작동했습니다. 수영장은 열려 있었지만 광고 된대로 가열되지 않았습니다.

타겟, 웨스트 타운 몰, 스타 벅스, tj maxx, 세탁실 세탁소 등이 호텔에서 100 피트 이내에 많은 비즈니스가있어 모든 것이 매우 편리합니다!

Enjoyed staying here with family. Really had fun in outdoor and indoor pools. Convenient location also.

Not a great experience. 1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new. 2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned. went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda. 3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser. 4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky. 5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service. 6) Beds were extremely comfortable. 7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey

Вежливый персонал, хорошая локация, комната а хорошем состоянии. Жаль, что сауна не обмотала.

운전 방법에 대한 경고가 없기 때문에 위치는 도착하기가 조금 어려웠습니다. 들어가고 주차장이 작아서 체크인이나 체크아웃을 위해 주차할 곳을 찾을 수 없습니다. 방은 우리가 생각했던 것보다 훨씬 작았고 사진이 표시되었습니다! 방이 얼마나 작은지 실제로 날아갔습니다! 욕실은 더러웠고 욕조 주변의 바닥에 죽은 벌레와 도처에 먼지가 있었습니다. 침대는 끔찍했습니다! 소닉 소음을 내는 금속 프레임 외에는 상자 스프링이나 지지대가 없어 밤새도록 우리를 지켰습니다! 침구가 얇아서 밤에 대부분 얼어붙었습니다. AC를 끄더라도 더위로 죽었습니다! 시트는 더럽고 다이어트와 머리카락으로 덮여있었습니다! 하우스 키핑에서 온 것인지 아니면 전환되지 않은 것인지 모르겠습니다! TV는 괜찮았지만 거의 작동하지 않아 기본적으로 아무 것도 보는 것이 농담이었고 수압은 끔찍했습니다! 욕실을 말하고 벽에 검은 곰팡이와 샤워에 녹과 흰색 지각이 형성되었다는 것을 언급하는 것을 잊어 버렸습니다. 그것은 우리를 당황하게 만들었습니다! 방에는 또한 방에 다양한 벌레와 거미가 있었고 우리를 매우 불안하게 만들었습니다! 우리 기념일을 축하하고 있었고 최악의 경험이었습니다! 주스 기계가 꺼져 있고 과일과 시리얼이 의심스러워 보였기 때문에 우리는 아침 식사를 귀찮게하지 않았습니다. 전반적으로 체크인 서비스가 정말 좋았기 때문에이 장소에 1 성급을 줄 것입니다.

가격이 좋았습니다 침대가 편안했습니다 .. 냉장고가 작동하지 않는 유일한 것은 잘못되었지만 그 외에는 좋았습니다.

깨끗하고 아주 좋아요