The room was very clean and not a bad size. Definitely excellent for the price. I paid $234 total for two nights (Friday night and Saturday night) and even the motel 6 was almost $200 per night. My only complaint is small….there were only 2 tiny pillows on the bed, typical rooms have 4 pillows if they are that size. I called the front desk the second night to ask if I could get extra pillows and was told that they didn’t have any first, and then the man said they might have one. One pillow in a hotel with 500 rooms seemed crazy to me. So if someone gets one dirty or has a child with them or god knows what else they are just SOL for the stay??? On top of that, when the front desk person said he did have one, I had to go down to the front desk to get it instead of having it brought to the room. Not a big deal, but I have stated a lot of hotels, and I have never once requested something from the front desk and been told that I needed to come down and get it myself. I have also never stayed at a hotel that didn’t have extra pillows in the building.. other than that one small thing everything else was great though
The room was clean and the bed very comfortable. Everything was mostly great until….
I walked out to my car in the morning and it was completely covered in a filthy-looking thick white residue. Upon asking, another guest informed me that it was probably from the sprinkler system, which sprays water with some kind of calcium deposit. I was furious. I immediately went to the Circle K car wash and it took 2 $10.00 laser washes (one with spinning brushes) to get it off. I’m still not sure if it’s perfectly gone. I’ve been reading bad things online about the possible effects of calcium on car paint. Upon asking, I was informed by the receptionist that the hotel does not help with the cost of washing it off cars. Maybe this a common occurrence in Montana, but, where I’m from, if you make a mess on someone else’s car, you should be willing to help them clean it off (especially if they are a paying guest). Overall, this seems like a nice hotel but, honesty, this calcium junk being sprayed all over my car was compete BS!
이 호텔을 개선하기 위한 진정한 고객 서비스 노력이 있습니다. Shawn 매니저는 BW 플래티넘 회원으로 일찍 체크인할 수 있도록 허용했습니다. 그는 아침 일찍 가방을 떨어뜨리고 방이 준비되면 전화를 걸었습니다. 그는 내가 돌아오기 전에 가방을 방에 두었습니다. 아침 식사는 이러한 유형의 호텔에 훌륭했습니다. 고객은 정중하고 정중했습니다. 오. 그리고 Shawn은 내가 중요한 물건을 두고 왔을 때 체크아웃 후에도 전화를 걸었습니다.
그러나 수영장/사우나 구역은 운영되지 않으며 내 방에는 여운이 남는 애완 동물 냄새와 눈에 띄는 카펫 얼룩이있었습니다. 나는 개 주인이자 동물 애호가이지만 가정부는 방이 배정되어서는 안 되었기 때문에 관리자에게 알릴 필요가 있습니다. 개인적으로 개털이나 기타 '유적'이 남게 되면 호텔에서 청소에 500달러를 청구해야 한다고 생각합니다. 나는 관대한 애완 동물 정책을 가진 특정 LaWyndham 브랜드에 머물지 않을 것입니다. 그들의 방은 모두 Fifi와 Buddy가 거기에 머물렀던 냄새가납니다. 이 속성이 계속 개선되기를 바랍니다.
For a nice motel that had skinny stairs with several floors, there was out of order elevator. Staff were not friendly or attentive. Room amenities for the price lacking. No refrigerator, no free wifi in rooms. They only offer in common areas. No fan or ventilation in bathrooms for shower. The ac in room was not set up where we could understand it. It was hot all night. Room was very clean, i will say that's a plus. Their supposed buffet breakfast didn't even offer eggs. They had hash browns and sausage. Bread items like muffins and toast, waffles. Cream cheese in fridge but no bagels. For the price we paid they need to improve some of these things.