1. 내가 얻은 방은 창문이없는 1 층의 표준 방이었고 실제로 호텔은 방의 설명에 대해 알려야합니다.
2. 방에 들어간 후 테이블과 대부분의 가구가 약간 먼지가 많았고 에어컨에 문제가 있어 세 명의 직원이 해결해야했습니다.
3. 이불에는 덮개가 없어서 조금 낡아보였습니다.
4. 목욕을 하고 나니 간헐천에서 떨어지는 물이 잠시 지속되었습니다.
5. 방에 대해 불평한 후 매니저인 Suryakant Pandey와 그의 직원인 Gauraf는 책임을 보여주고 다음날 내 방을 업그레이드하겠다고 약속했습니다.
6.However, 낮 교대 근무는 그것에 대해 알지 못했고 야간 근무 관리자로부터 이전 업그레이드에 대해 주장 할 때까지 같은 방에 머물 것을 주장했습니다.
7. 운 좋게도 변화가 생겼습니다.
8. 다음날 하녀는 내 방 청소를 잊어 버렸지 만 호텔 주인이 거기에 있었고 모든 것을 할 준비가되었습니다.
9.The 호텔의 가장 좋은 점은 야간 근무 관리자와 그의 팀이 고객이 원하는 것을 이해하는 데 도움을 준 서비스였습니다.
10.All 방의 청결과 준비를 제외하고 호텔은 괜찮 았습니다.
Simply Wow!
My family and I stayed at this gorgeous place for over a week and enjoyed our stay. The owner, Mr. Abhinav Singh, personally takes care of every need of the tourists and goes the extra mile to make sure that the tourists are comfortable and are having a pleasant experience. The property is very immaculate, and all the famous places in Varanasi are nearby.
Mr. Abhinav Singh helped us organize our amazing trip to Varanasi, and also our awesome journey to Ayodhya Dham and Vidhyavasini Dham Shaktipeeth. The staff and drivers are always willing to help with a pleasant smile on their faces, they all are very kind, cooperative, respectful and warm people.
I recommend this Hotel Golden Lotus Varanasi to everyone. I am grateful to Mr. Singh, all the drivers and the staff. Many blessings to all.
I'm a female solo traveller. At first I thought this place was sketchy but I was so wrong. When I stayed in this place, I noticed that many tourists from Europe chose this place and that's when I realized I chose the right place. The host of the hotel is very friendly. I didn't think they would make my request for a vegetable omelette but they actually made a delicious one for me, fresh and hot just how I like it. THEIR ROOFTOP HAS THE BEST SUNSET VIEW OF THE TAJ MAHAL. I also saw monkeys playing around. My tiredness from the flight and ride to the hotel went all away as soon as I reached the rooftop. They also have available Taj mahal tour guide for only 250INR. You'll have to book the ticket to join. It was an amazing and seamless overnight stay. I'm so happy I chose this place.
The location of the hotel is god if you want to live near Ganga ghats and get there by walking. The room wasn't clean, in the wardrobe was a dirty sheet, one bottle with shampoo was half-used. We left hotel early in the morning (between 5-6 a.m.) to have a sunrise boat ride. There was a sleeping staff member near the reception and we didn't want to wake him up. But when we returned we was asked to say if want to go early and had to return to the hotel before 22-30. And we were extra charged for 157 rupees during checking out, even though we had prepaid the whole amount of money via trip's app. The manager said that trip.com haven't civered the whole summ and we had to pay more.
Hotel Sun Grand의 서비스는 훌륭했습니다. 직원들은 매우 세심하고 신속하고 친절한 서비스를 제공하기 위해 모든 노력을 기울였습니다. 그들의 미소와 기꺼이 도와주는 의지가 전반적으로 즐거운 경험에 추가되었습니다. 음식은 맛있었고 서비스도 적시에 제공되었습니다. 직원들은 또한 훌륭한 심야 차량 서비스를 제공했습니다. 그들은 우리가 머무는 동안 특히 도움이되는 편리하고 안전한 교통 옵션을 가지고 있는지 확인했습니다. 고객 만족에 대한 그들의 헌신은 진정으로 눈에 띄었습니다. 전반적으로이 호텔에서의 경험은 즐겁고 편안했습니다. 추천!
Hotel was located far away from main road and we have walked a lot to reach out the hotel by taking guidance of local people. Toilet was very small and we could not bath properly. Only good part was the ”rooftop cafe” which provided very healthy food based on indian and international menu.