인도네시아 아체 소재 2성급 호텔

저는 그 호텔을 좋아하지 않았습니다. 처음에는 테라스나 발코니가 있는 객실을 예약했는데, 그런 게 없었어요. 둘째, 불편합니다. 셋째, 사진에서는 모든 것이 실제보다 더 크고 편안해 보입니다. 곰팡이 냄새와 흡수성이 없는 수건. 이 상황을 구할 수 있는 유일한 것은 5점 만점을 주는 직원들입니다. 모든 문제는 빠르고 쉽게 해결되었지만, 영어가 매우 어려웠고, 통역사가 문제를 해결해 주었습니다.

次入住徹底刷新了我對酒店服務的認知！從踏入大堂的瞬間，前台小姐姐就帶着春風般的笑容迎上來，辦理入住時主動詢問是否需要安靜房，還貼心地遞上熱毛巾和歡迎水果。房間佈置得像家一樣温馨，床品軟乎乎的，連枕頭都有不同高度可以選擇。 最讓我感動的是第二天早上，我不小心睡過了早餐時間，正懊惱時，服務員敲門送來一份打包好的早餐，説“看您昨天睡得晚，特意給您留的”。退房時，行李員幫忙把行李送到停車場，還提醒我注意返程安全。 細節之處見真心，這樣的服務真的讓人捨不得離開，下次來一定還選這裏！ 【簡潔專業風】 本次入住體驗極佳，必須給酒店服務點個贊！ 辦理效率：前台接待響應迅速，5分鐘內完成入住/退房手續，全程禮貌周到。 房間品質：房間乾淨整潔無異味，設施齊全（保險箱、加濕器、智能馬桶等），床品和洗漱用品品質上乘。 細節服務：每天補充免費礦泉水和小零食，還主動詢問是否需要更換浴巾；夜間服務時會貼心拉上窗簾、放好拖鞋。 特殊需求：因帶長者出行，提前聯繫酒店安排了低樓層房間，到達時已提前準備好防滑

The Hip Hope Hotel in Banda Aceh was a good choice for my stay. The staff were friendly and the service was attentive. The rooms were comfortable and clean, providing a pleasant environment to relax in. While it didn't necessarily stand out as exceptional, the hotel provided everything I needed for a comfortable stay in Banda Aceh. Overall, I had a positive experience at the Hip Hope Hotel.

Had such a lovely stay at Hotel Hilani! From the moment I arrived, the staff made me feel super welcome — big smiles, quick check-in, and they were always ready to help. One of the staff even greeted me by my name, which honestly gave such a nice vibe ✨ The room was clean, comfy, and had everything I needed to just relax. I really loved how calm and peaceful the atmosphere was — perfect after a long day. Service stayed great the whole time, and you can tell the team really cares about guests. Overall it was such a smooth, stress-free stay. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍

아침 식사 선택은 몇 가지 OK 환경 깨끗하고 깔끔합니다.

This homestay is perfect very good place looking forward to be there again

Lokasi bagus, pelayanan baik, kebersihan baik, overal puasl

Upon checking in I  was politely informed that my booking was not registered though I have shown them my booking which was fully paid to Trip.com , in the app and from my emails. Too tired to argue, I just paid for my stay at the counter and got to our room for the night . I then start calling trip the very nx morning complaining about my predicament. I am satisfied with their swift action and had things sorted out . Got my money back , the very next day of  our stay. Happy with trip.com and the hotel .❤️ We had a very pleasant stay at the hotel , their service was commendable.

We’ve chosen deluxe room and it’s fine. Asked for additional bed, they gave us a mattress with bed linen. The deluxe rooms a little small for family of four, so it’s better to choose a suit or double bed suits which may be little expensive, but convenient