조지아 삼츠헤자바헤티 주 소재 5성급 호텔

객실은 깨끗하고 정돈되어 있었으며, 꽤 넓어서 크라운 플라자의 일반적인 기준에 부합했습니다. 위치도 훌륭해서 모든 곳을 걸어서 갈 수 있었습니다. 아침 식사로 구운 버섯을 강력 추천하며, 계란으로 감싼 빵도 아주 맛있었습니다. 객실 카드로 근처 숲 공원을 무료로 이용할 수 있는데, 빈티지 케이블카를 타거나 전동 카트를 빌려 천천히 산을 둘러볼 수 있습니다. 사진 찍기 좋은 작은 예배당도 있습니다.

We booked this hotel for the first time through Trip.com. The booking clearly said that a 7-year-old child stays for free, but upon arrival, the hotel claimed the reservation was for two adults only and asked for an extra payment for the child. It took about 30 minutes to sort this out while our tired child was waiting in the lobby. Check-in is only after 3 p.m., and even though we arrived early and asked to use the pool, we were told to buy a day pass. This has never happened to us in other 5-star hotels. The food hasn’t changed in years (this was our third stay), and it’s very oily — even the cottage cheese pancakes were swimming in oil. Our “Deluxe King” room was supposed to have a city or mountain view, but we got a view of another terrace instead. When we asked to change the room, they said none were available, although the hotel was almost empty. Also, body lotion and some toiletries are not provided unless you ask the cleaning staff directly. Overall, we were disappointed with the service and quality for a 5-star hotel.

Это конечно не 5 звезд. Очень маленький номер. Очень холодно. Очень сильно пахло постоянно неприятно. Отдельный большой бонус-спа. Это да. Но для такого маленького города неоправданно дорогой отель. Без вида на крепость.