영국 도싯 소재 2성급 호텔

I recently had to cancel my reservation at The Fairhaven Hotel due to an unexpected illness, and unfortunately, my experience with their customer service has left much to be desired. Despite reaching out promptly to explain my situation and request a refund, I was met with a firm refusal. The hotel’s cancellation policy was not flexible enough to accommodate my circumstances, which was quite disappointing. I understand that policies are in place for a reason, but a little compassion in times of need would have gone a long way. The hotel itself may have great amenities and a lovely atmosphere, but my experience with their handling of cancellations has overshadowed any positive aspects. I would advise potential guests to carefully consider the cancellation policy before booking, especially if there’s a chance that plans may change unexpectedly. Overall, while I cannot speak to the quality of the stay, my interaction with the hotel regarding my cancellation has left me feeling frustrated and dissatisfied. I hope they can improve their customer service approach in the future.

### Trip.com Review **Good location and supportive staff** I had a pleasant stay at Cecil Court Hotel in Bournemouth and would rate it **8/10**. The location was very convenient for me as it was close to my office. The breakfast was below average, but the staff were very supportive and accommodating. They kindly arranged my breakfast **30 minutes earlier than the scheduled time** to suit my work schedule, which I really appreciated. Overall, a good stay with helpful staff and a convenient location.

그런 사랑스러운 숙박을했습니다! 방은 깨끗했고 서비스는 훌륭했습니다. 술집에서도 먹을만큼 운이 좋았고 음식은 믿을 수 없었습니다. Shaftesbury를 통과할 계획이 있는 사람에게 확실히 추천합니다.

Weymouth의 Jurassic Bay에서의 숙박에 대해 좋은 말을 할 수 있습니다.

Check in在下午6點就結束了，酒店發的郵件沒有注意看，結果到酒店門口鐵將軍把門。沒辦法，衹能硬着頭皮敲門，好在店主一直在等候，開門那一刻我懸着的心放下了。店主是一位英國紳士，他非常熱情，幫我們把行李提到樓上，還給我們介紹晚飯地點以及便宜的泊車地點。特別要提一下的是，酒店早餐非常好，店主都親力親為照顧客人，我們非常滿意。我自我感覺店主對中國客人尤其熱情（實際他對所有客人都很好），原因是他有一位北京太太。雖然這次因為她回北京而沒有機會見到面，但是一通越洋電話就把我們的感情拉近了。真心希望所有在海外打拚的同胞事業蒸蒸日上，我們有機會一定再頂你們。

완벽한