미국 테네시 소재 3성급 호텔

So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret

Breakfst는 훌륭했습니다. 위치는 매우 좋았습니다. 싱크대는 매우 천천히 배수되었습니다. 목욕 빛이 완전한 밝기에 도달하는 데 몇 분이 걸렸습니다.

Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.

호텔은 비교적 낡았고 특히 카펫이 축축하고 깨끗하지 않은 느낌입니다. 그러나 위치는 매우 좋고 주차장은 크고 방은 크고 서비스는 좋고 아침 식사는 좋습니다. 익숙하기 때문에 여러 번 여기에 머물렀습니다. 한 번은 옆에있는 메리어트 호텔에 머물 렀지 만 고급 스럽지만 방은 작았으며 한밤중에 두 번 화재가보고되었습니다. 그래서 종종 여기에 산다.

지난 5~10년 동안 여러 번 이곳에 묵었기 때문에, 어떤 일이 벌어질지 *알고* 있다고 생각했습니다. 내슈빌은 여름이라 건물과 방이 습한 건 어쩔 수 없지만, 그래도 괜찮았습니다. 방 전체는 괜찮았습니다. 편안한 침대, 냉장고, 전자레인지, 꽤 편안한 의자와 오토만까지. 하지만 사소한 문제들이 혼란스럽고 걱정스럽습니다. 한때 최고였던 이 호텔이 점점 쇠퇴하고 있거든요. 🚪문에 있는 카드키가 고장 났어요! 카드를 밀어 넣는 게 정말 까다로워서 문제가 생겼습니다. 한번은 카드키가 완전히 안으로 밀려 들어가 카드를 먹어버렸어요. 관리 직원이 와서 카드를 가져갔지만, 고쳐지지 않았고, 조심하라는 말만 들었습니다. 🪟 창문 커튼 뒤의 차양이 너무 낡았고, 왼쪽은 내려와 있었지만 움직이지 않았습니다(코드를 빼서 위쪽으로 집어넣어 놓았거든요). 오른쪽은 위로 올라와 있었는데, 끌어내릴 방법도 없이 그냥 끌어내렸습니다. 그런데 끌어내리고 나니 왜 위로 올려놓고 전기 모터는 꺼져 있었는지 알겠더군요... 완전히 내려가지도 않고 갈가리 찢어져 있었습니다. 💧싱크대가 거꾸로 되어 있어서 오른쪽은 뜨거운 물이, 왼쪽은 차가운 물이 나왔습니다. 🌡️ 온도 조절 장치가 고장났습니다. 방은 시원하게 유지되었지만, 습도가 높아 불편할 정도로 추웠습니다. 습도가 너무 높아서 가구가 눅눅한 느낌이었습니다. 방이 우리에게 적합했을까요? 네. 이 모든 사소한 문제들이 쌓여서 다음 여행은 다른 곳으로 예약해야 할지 고민이 되기도 합니다. 네.

Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.

酒店地理位置不錯，離範德堡大學較近，硬件設施尚可，有游泳池和健身房，也有洗衣房。服務很差，尤其是客房服務員全是西裔，聽不懂英語，而且工作態度不認真，經常會忘記打掃房間，或忘記擺放每天必換的衞生用品和咖啡盒，到前台投訴後，也沒人管理，是我住酒店以來遇到過的最差經歷。入住時的按金至今（已經過了2周）未退還。

샤워기 수압이 너무 낮고 첫 번째 방에서 물이 뜨거워지지 않았고 화장실이 작동하지 않았습니다. 소파는 침대 하나로 세웠고 다리미는 쓸모가 없었습니다. 이 정보는 예약 웹사이트에 공개되지 않았습니다. 화장실, 샤워 시설 및 다리미가 모두 고장난 동안 장례식을 준비하고 있다고 상상해보십시오. 내 11-year-old 딸은 1 유형 당뇨병이며 냉장고는 차갑지 않았으며 약은 냉장되어야하며 결국 워밍업되었습니다. 2-3 시간. 가족 장례식 후 호텔로 돌아와 휴식을 취해서 나와 가족은 수영장으로 향했습니다. 그곳에서 탈의실을 마치고 수영장 옆에서 바퀴벌레를 발견했습니다(”프론트 데스크에 사진을 보여주었습니다”). 저는 이미 정신적으로나 육체적으로 지쳤기 때문에 쉬고 긴장을 풀 수 없다는 것이 엄청나게 괴로웠습니다. 나는 물론 무료 숙박을 위해 포인트를 제공 받았지만 실제로 방은 이륙했어야 했습니다. 다시 말하지만 프론트 데스크의 여성들은 매우 달콤했지만 불행히도 나는 휴식을 취할 수 없었습니다. 불행히도 이미 프론트 데스크에 공개되었기 때문에 사진을 게시하지 않을 것입니다. 나는 내 문제로 인해 소리를 지르야 했다.

This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind. I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 

The staff has been super friendly and helpful to assist with whatever I needed. I've enjoyed my stay so much ☺️ decided to stay another night.