좋은 위치, 브로드 웨이에서 도보로 가까운 거리에 있습니다. 깨끗하고 좋은 아침 식사.
유일한 단점은 수영장 지역(3층)이었습니다. 가구는 새 것처럼 보이고 우리는 거기에 앉아 있었고 두 개의 우산에 돌풍이 불고 하나는 완전히 부딪혀 우산이 머리를 때렸습니다. 리셉션에 보고하고 우산이 충분히 강하지 않다고 말하고 관심이 없었고 장식적이라고 말했습니다(왜 사용할 수 없는 우산이 있습니까). 그는 또한 내가 그것을 경영진에게보고했어야 한다고 말했습니다 그가 아닌!! 체크아웃할 때 다시 언급했는데 접수원은 누군가에게 연락을 해달라고 했으나 아무 소식을 듣지 못했다고 합니다.
Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem.
But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.
Prompt and courteous service, everyone was extremely nice and helpful. Room was clean and the pool was nice as well as the sauna. Breakfast buffet was good and their was a variety of foods to choose from.
직원들은 친절하고 위치도 괜찮았지만, 불편했던 점이 많음.
1. 방에 창문이 없어 신선한 공기를 마실 수 없음.
2. 조식 메뉴가 1달동안 같음.
3. 세면기 배수구가 고장나서 물을 담을 수 없음.
4. 냉장고는 음식물을 모두 얼려버림. (조절기능 없음)
5. 전자레인지를 작동하면 차단기가 내려감.
6. 방의 모든 전등을 끄려면 스위치 6개를 내려야 함.(한번에 모두 켜고 끌수 있는 기능없음)
7. 비둘기 둥지가 벽쪽에 있어서 푸드득 거리는 소리, 새 소리 등 소음이 종종 들림.
8. 에어컨 소리가 커서 전화통화를 할 땐 꺼야함.
Our original booking with Trip.com got cancelled because of over-booking and they suggested we book here. They also told us they would refund us the difference of the new booking. However, they would not issue a refund to the credit card we used, they wanted my personal banking information which we refused to give. So, we paid an additional $134 because this hotel would not allow us to cancel. The Hyatt Place's customer service was good, but the room was no better than any other hotel for the higher price. Unfortunately, because we could not recover our loss for Trip.com's overbooking, we will definitely NOT use Trip.com again.
Clean, big and nicely furnished rooms. The breakfast is good. Bonus points for the shuttle service taking you to Printer's Alley. Only downside is lackluster soundproofed windows and construction next door.
아주 좋음
리뷰 115개
8.6/10
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8,8/10
아주 좋음
리리뷰어So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret
LLoreeann32Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.
익익명 사용자호텔은 비교적 낡았고 특히 카펫이 축축하고 깨끗하지 않은 느낌입니다. 그러나 위치는 매우 좋고 주차장은 크고 방은 크고 서비스는 좋고 아침 식사는 좋습니다. 익숙하기 때문에 여러 번 여기에 머물렀습니다. 한 번은 옆에있는 메리어트 호텔에 머물 렀지 만 고급 스럽지만 방은 작았으며 한밤중에 두 번 화재가보고되었습니다. 그래서 종종 여기에 산다.
RReedP우리는 지난 5-10 년 동안 여러 번 여기에 머물렀기 때문에 우리는 우리가 무엇을 얻을 것인지 알고 있다고 생각했습니다.
내슈빌은 여름이라 건물과 방이 습한 느낌이 들어서 반대편을 보니 다소 괜찮습니다. 방은 전체적으로 괜찮았습니다. 편안한 침대, 냉장고, 전자레인지, 상당히 편안한 의자 및 오토만. 사소한 일들은 혼란스럽고 한때 멋진 호텔이 추세를 내리고 있다는 사실에 대해 걱정합니다.
🚪 문에 키 카드가 고장났습니다! 카드를 미끄러지는 것은 모든 시간의 가장 결론적이었고 우리에게 문제를주었습니다. 한 번 키 카드가 카드를 먹고 끝까지 미끄러졌습니다. 유지 보수가 카드를 회수하기 위해 왔습니다. 수정은 이루어지지 않았고, 우리는 조심하라고 들었습니다.
🪟 창 커튼 뒤의 차양은 키 AF였습니다. 왼쪽은 아래로 내려 갔지만 움직이지 않았습니다 (코드가 제거되고 상단에 끼워졌습니다). 오른쪽이 당기는 것을 제외하고는 아래로 내려갈 방법이없는 동안 모두. 그러나 내가 그것을했을 때, 나는 그들이 그것을 가지고있는 이유를 깨달았다. 그리고 전기 모터는 꺼졌다. ... 그것은 끝까지 가지 않고 파쇄되었다. 💧 싱크대는 뒤로, 오른쪽에 뜨거운 물과 왼쪽에 시원합니다. 🌡️ 온도 조절기가 고장났습니다. 방은 시원하게 유지되었지만 습기가 많아서 불편하게 시원했습니다. 가구가 끈적끈적한 느낌이 들 정도로 습했습니다.
방은 우리를 위해 작동했습니다. 모든 작은 것들이 합쳐져 다음 여행이 다른 곳에서 예약 될 것이라고 생각하게 만들었습니다.
리리뷰어Good for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.
리리뷰어샤워기 수압이 너무 낮고 첫 번째 방에서 물이 뜨거워지지 않았고 화장실이 작동하지 않았습니다. 소파는 침대 하나로 세웠고 다리미는 쓸모가 없었습니다. 이 정보는 예약 웹사이트에 공개되지 않았습니다. 화장실, 샤워 시설 및 다리미가 모두 고장난 동안 장례식을 준비하고 있다고 상상해보십시오. 내 11-year-old 딸은 1 유형 당뇨병이며 냉장고는 차갑지 않았으며 약은 냉장되어야하며 결국 워밍업되었습니다. 2-3 시간. 가족 장례식 후 호텔로 돌아와 휴식을 취해서 나와 가족은 수영장으로 향했습니다. 그곳에서 탈의실을 마치고 수영장 옆에서 바퀴벌레를 발견했습니다(”프론트 데스크에 사진을 보여주었습니다”). 저는 이미 정신적으로나 육체적으로 지쳤기 때문에 쉬고 긴장을 풀 수 없다는 것이 엄청나게 괴로웠습니다. 나는 물론 무료 숙박을 위해 포인트를 제공 받았지만 실제로 방은 이륙했어야 했습니다. 다시 말하지만 프론트 데스크의 여성들은 매우 달콤했지만 불행히도 나는 휴식을 취할 수 없었습니다. 불행히도 이미 프론트 데스크에 공개되었기 때문에 사진을 게시하지 않을 것입니다. 나는 내 문제로 인해 소리를 지르야 했다.
Ssherj102This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind.
I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours.