We were allowed earlier check in and the receptionist was kind to note that we will be checking out at 1 am in the morning as we needed to rush back to Kuala Lumpur to catch our overseas flight. Happy that she managed to get us checked in 1.5 hours earlier.
I booked 1 night stay here because I was heading to Hat Yai by train and thought this would be a good place to stay. However, the location is remote and nothing nearby so you are reliant on Grab even for food which will cost you more in delivery than the bcost of the food itself. With the benefit of hindsight, it would have been better to stay in the town of Padang Basar itself where food and drink would be available in walking distance and you are not too far from the border with Thailand.
There is no restaurant on site but there is a Cafe which which offers basic stuff and, as far as I could make out, it not open all the time - hence my need to order food via Grab delivery.
When you first turn the shower on for a hot shower, only cold water comes out, I waited a couple of minutes letting the shower run but it was still running cold so I went to Reception to ask about it. The young man at Reception initially said it was down to a Maintenance issue so I asked if it affects ALL the rooms or just mine. If only my room was affected then I should be moved to another room which had hot water in the shower. I said that I must best have a hot shower in the morning and the young man said he was the same as he also prefers to have a hot shower in the morning. The young man said he will try to find out before morning. A few minutes later, he came to the room and .said that we nust let the shower run for a few minutes and, sure enough, he was right as hot water started coming through. So, for the benefit of other guests, remember to run the shower for 5 minutes or so to get hot water. So, it was not a maintenance issue at all.
On the positive side, after I ordered soup/food to be delivered by Grab, there was no crockery in the room nor any cutlery to eat the food with. The grab driver asked the hotel Reception young man for help and the hotel kindly provided a bowl and steel cutlery so I could have my food. This was very much appreciated so thank you to the young man at Reception who was on duty that evening.
it was really really good! they let us late check in without any issue, not to mention the fact that the late checkout up until 4pm is only 75 ringgit. so good!
The place is very oeganize n pleasent.
The room quit spacious but the A/C is too cold. Having tough time to adapt to it.
The toilet are ample. Hot n cold water are good.
Only that theres no dedicated floor mate outside the toilet and have to use the towel or is it meant for..
Overall nice..
직원을 제외하고 호텔에 관한 모든 것이 허용됩니다. 마치 그들이 과금을 받고 일에 덜 신경 쓸 수없고 친절하지 않으며 집사나 벨보이가 수하물을 도와 줄 수없는 것처럼 도움이되지 않습니다. mak 얼굴은 또 다른 ... 그들은 심지어 지붕이있는 주차장에 주차하는 것에 대해 당신을 꾸짖고 직원을위한 것이라고 주장했습니다. 나는 직원보다 고객을 우선시하지 않는 호텔을 세계에서 찾지 못했습니다.
Check in was smooth, receptionist Cik Aina was friendly in attending to questions asked. Room was clean and tidy. They provided free flow of candy at their lobby. Ironing board and water dispenser were also provided on the corridor or each level
Breakfast spread were delicious with more than one option at a very reasonable price.
Recommended.
suka sangat rumah bersih cantik tenang, ada homestay lain jugak dekat sebelah, coway semua ada machine basuh semua sangat selesa to stay there will definitely come again inshaAllah bilik luas, ruang tamu pun luas nak bbq masak masak pun bulih