아일랜드 웩스퍼드 소재 3성급 호텔

We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also.. The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms. We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.

Was a lovely venue. Nice room. Clean. Nice staff. Unfortunately I was staying over the weekend. Had noted that there was live music, this was lovely but thought after closing time this would abate. Unfortunately the live music turned to dance music and went on past 2 am . If you’re looking for a party hotel. This is the place for you. Not for families or with your elderly mam. I decided to swap hotels but had prepaid for two nights. Asked to speak to the manager ( who came on over the phone with a member of the bar staff). I politely explained we had had no sleep and were weren’t made aware music would be playing,full blast till 2 am, I asked for a partial refund, for the night we wouldn’t be staying, was told no. Disappointing.

Super hôtel en dehors de la ville au calme. Personnel à l'écoute et fort sympathique Chambre confortable et spacieuse Très agréable

Friendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.