Free cookie no.
Smile and greeted no.
Shuttle to ****** no.
Refrigerator in room no.
Walls paper thin.
Don’t list amenities if you don’t have them.
This was a nice place 10 years ago.
Location is excellent.
The hotel is located right next to US31 road which is well located if you want to visit the north side of Indianapolis’s Suburbs. It is just minutes to many corporate offices so it is a great stop for a business traveller. They provided an a la carte breakfast up to $20 value (if your booking includes breakfast), and it tastes great!
Since it is a newly built hotel, all the amenities looked nice and clean! I personally love their room design since it is very spacious and comfortable.
By the way, I would compliment their front desk staffs. All of them are very helpful and friendly. They helped me getting all of my requests taken care of including the upgraded room service. Great Job!
우리가 도착했을 때 인사를 받고 물을 제공했습니다. 우리는 두 개의 객실을 예약했고 가까이 있고 싶다면 객실 청소를 기다려야 한다고 들었습니다. 우리는 기다리기로 했습니다. 우리는 계속 기다렸고 티켓을 구매한 콘서트에 가기 위해 체크인을 해야 했습니다. 그래서 우리는 모두 예약된 객실 중 하나로 가서 준비를 했습니다. 객실이 우리를 위해 준비되지 않았기 때문입니다. 저는 이것이 최고의 고객 서비스가 아니라고 생각했습니다. 우리는 같은 예약으로 객실을 예약했기 때문에 그들은 두 개의 객실이 필요하다는 것을 알고 있었고 오후 4시라는 명시된 체크인 시간에 이를 위해 준비되어야 했습니다. 오후 4시 30분이 되어도 두 번째 객실은 아직 준비되지 않았기 때문에 콘서트가 끝난 후(오전 12시 30분)까지 이용하지 못했습니다.
Very nice clean hotel. We didn’t even realize until we were there that the hotel had a walkway connecting to the Fashion mall. The bar service was awesome, the bartender was very friendly and made amazing drinks. You can take drinks up to your room as well which we loved. The staff was all very nice and the location was very convenient if you’re doing something in Indy.