It was an okay experience. I’ve stayed here before mostly due to the convenient location of being next to the train station, however I feel the hotel needs an update. Light switches were not working properly in the room and it left a tired feel to the property. The management team should consider updating the facilities to reflect most Mercure hotels
Decent sized room, reasonably priced. Although we didn’t have dinner there (attending a concert which ended much later than the dinner service), the option was available.
Comfortable beds and pillows, bathroom had a generous sized walk in shower (very easily accessible for visitors with limited mobility.
Although other guests had alleged issues regarding the renovation works, we were fortunate that this didn’t affect our stay. The hotel appears to have taken onboard earlier reviews mentioning tired decor - we can attest to the fact that the hotel are implementing some significant improvements.
Friendly and welcoming staff.
Would love the opportunity to return and see more of the area.
저희는 겔레르돔 콘서트 때문에 이 호텔에 묵었습니다. 위치는 저희에게 정말 좋았어요. 역에서 걸어서 20분, 경기장에서도 걸어서 40분 이내였거든요 (물론 저희가 좀 빨리 걷는 편이긴 합니다!). 방도 넓고 침대도 편안했고 아주 깨끗했어요. 직원분들도 정말 친절하셨고, 영어도 유창하게 하셔서 정말 좋았습니다. 다음에 아른헴에 오게 된다면 꼭 다시 묵을 거예요 :)
Love it. I was assigned to a nearby job visit. This hotel was initially not easy due to the construction going on that blocked the direction that google map suggested, but it was manageable.
There is Lidl near by and a shop for dinner or lunch nearby too. There is a bus that is easily access which will bring u to the city center, so making it easy to get back to the hotel too.
Front desk staff was courteous and professional. The corner room on the ninth floor had a great view. Open bathroom is a little strange and toilet is extremely small. Compared to other van der Valk properties this one ranks much lower than others. Very slow internet, little choice of TV stations, no streaming services etc.
Single room was not clean. Water leakage at bathroom ceiling colored brown so it was a sign of a long term leakage.
The room was also smelling bad.
The breakfast was really nice and an employee did lots of effort to bring back a bag which I left behind.
호텔이 정말 마음에 들었어요. 도시 외곽 숲 근처에 위치해 있어서 아주 조용하고 평화로웠습니다. 넓은 부지에 야외 수영장과 선베드도 많고, 분수가 있는 작은 호수도 있었어요. 관리자분도 아주 친절하셔서 호텔 이용 규칙과 수영장 이용 방법에 대해 자세히 알려주셨습니다. 객실도 깨끗했어요. 호텔이 마음에 들어서 다음에 꼭 다시 방문할 거예요.