라이베리아 몬체라도 소재 4성급 호텔

'I've stayed at the Scarlet Apartments 2 times before my last visit and I was very pleased with the hotel. This past visit was a nightmare. As soon as I entered my room a strong odor was detected. I spoke to the woman at the service desk and she connected an air filter and sprayed the room, but the smell never left and was constant the entire weekend. I asked to change rooms but was told nothing else was available. There was old food in the rug/carpet from previous guest. The bathroom had no electricity for the 1st night that I stayed there so I had to use the toilet and shower in the dark my first night. The electricity was repaired the next day after arrival. The door handle to the bedroom was broken and disconnected from the door, so merely opening and shutting the bedroom door was a challenge. And with all of these issues, the hotel staff acted like me pointing these things out was an inconvenience. The place has nose dived and quickly.'