스리랑카 사바라가무와 소재 4성급 호텔

We loved our stay!.We got the spacious room with the balcony that faces the river and also the pool area. Early morning we could see the elephants. The hotel staff was always ready to help us, and overall, the service and attention to guests was spot on. In the morning, the elephant rangers called us down from our balcony to the river and we had an up-close elephant encounter. The pool was clean and our pool photos came out stunning with the nature backdrop and elephants. This hotel in my opinion, is the best in the area. Their food pricing is also affordable. The morning shift (lady) assistant manager and the gentleman in the souvenir shop around dinner time (9-10 Dec evening shift) were the stars of the team during our stay. Some areas that need improvement include the buffet as several times, guests stood for a long time while waiting for food/fruits to be replenished. The tea and coffee were almost cold on our first night buffet even after waiting for 20 minutes. The power outlet in room 203 must be fixed it burst into sparks and dense smoke before we rushed to switch off the electric jug. The hotel looked SOOO MUCH better in person than on the pictures. We almost didn't book because the photos didn't look as appealing as the hotel actually does. I think the hotel would get even more guests if their pictures were done professionally. Also, for each room, showing pictures of how each room type's balcony view looks will help people more because we struggled to differentiate what garden view vs lake view vs river view was when we were booking.

環境很不錯，本次行程中最滿意的一間房

주요 도로를 따라 언덕을 올라가는 매우 아늑한 강타로 편리하지만 꽤 있습니다. 직원들도 손님을 환영합니다. 이전에 Heritance Kandalama에서 일하는 레스토랑 매니저는 다음 목적지가 거기에 있다는 것을 알았을 때 Kandalama에 있는 그의 이전 친구에게 우리를 소개하는 데 매우 친절합니다. 호텔 매니저는 또한 우리에게 호텔에 대한 여행을 제공하여 이 시설에 대한 흥미로운 역사와 이야기를 들려줘서 이 숙박을 더욱 즐겁게 만들었습니다.