отличное обслуживание, не работал интернет в первый день вообще, нас переселили в другой номер, где подключение лучше (с 7 на 2 этаж). очень отзывчив персонал, который всегда готов на помощь прийти.
завтрак – шведский стол: вареные яйца, скрэмбл, сосиски, фасоль, хлеб, помидоры, огурцы, сыр, колбаса, два вида хлопьев, два сока, чай, кофе. еще делают лепешки с сыром и травами) первые пару дней – отлично, но потом очень приедается, потому что основные блюда не меняются вообще, всегда одно и то же, думаю, было бы неплохо внести разнообразия
уборка просто отличная! часто летаем, обычно бываем в пятизвездочных отелях и, честно говоря, уборка здесь прям удивила, на уровень выше многих других мест)) убираются каждый день
номера немного староваты, но все необходимое есть и, как отметила выше, реально чисто. единственное – босиком по полу, конечно, не походишь, но в остальном все супер)
My only dissapointment was that I didn't book longer. Originally I booked two other hotels for 4 nights before moving here for my final night in Beirut. All were almost equally priced, however, the difference in standards was vast. Napoleon hotel was by far the best. The reception staff were the most professional, well-mannered, efficient and best dressed. The room was the largest by far, including the bed, and had more amenities and newer appliances. The bathroom seemed almost new and was very large, and a bonus addition was the 8th floor balcony. I have no complaints, the only less notbale features were the broken hairdryer, the water taking around 5 minutes to heat and the wifi was a little slow, however, even with these small issues, it was by far the best hotel for the price paid that I stayed at in Lebanon, and I can thoroughly recommend it to all.
전반적으로 좋은 호텔이에요! 거의 만실이라 몇 가지 불편한 점이 있었어요! (에어컨 리모컨이 방에서 사라졌어요! 그런데 방 청소를 하다가 호텔 직원과 한참을 찾다가 침대와 테이블 사이에 리모컨이 있는 걸 발견했어요!) 누수도 있었어요! 하지만 호텔 배관공들이 금방 고쳐주셨어요! 그리고 몇 가지 사소한 문제가 있긴 했지만, 서비스는 정말 친절하고 빠르다는 점을 말씀드리고 싶어요! 아침 식사도 아주 맛있고, 시설도 만족스러웠어요!
I had a wonderful stay at this hotel! The staff were incredibly welcoming and helpful throughout my visit. The room was clean, comfortable, and well-equipped. The location was perfect, and the overall atmosphere was relaxing. I would definitely stay here again and highly recommend it to others!
매니저-감독자 Ahmad에게 많은 감사를 드립니다. 그의 도움이 없었다면 나는 매우 어려운 상황에 처했을 것입니다. 저는 베이루트에서 사업을 하고 있었는데 그는 나에게 SIM 카드, 인터넷, 오프라인 구글 지도 사용법, 필요한 초콜릿 구매 장소에 대한 필요한 모든 정보를 주었고, 심지어 베이루트 주변 가이드도 제공했습니다. 게다가 아흐마드는 초콜릿 가게를 직접 정리해서 필요한 것을 사러 와야 했다. 나는 그에게 매우 감사합니다!!!
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리뷰 40개
8.5/10
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DDilshad QadrIt was good, staff was very friendly ,location is good , rooms was clean
리리뷰어My only dissapointment was that I didn't book longer. Originally I booked two other hotels for 4 nights before moving here for my final night in Beirut. All were almost equally priced, however, the difference in standards was vast. Napoleon hotel was by far the best. The reception staff were the most professional, well-mannered, efficient and best dressed. The room was the largest by far, including the bed, and had more amenities and newer appliances. The bathroom seemed almost new and was very large, and a bonus addition was the 8th floor balcony. I have no complaints, the only less notbale features were the broken hairdryer, the water taking around 5 minutes to heat and the wifi was a little slow, however, even with these small issues, it was by far the best hotel for the price paid that I stayed at in Lebanon, and I can thoroughly recommend it to all.
리리뷰어⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
SSami jbeili전반적으로 좋은 호텔이에요! 거의 만실이라 몇 가지 불편한 점이 있었어요! (에어컨 리모컨이 방에서 사라졌어요! 그런데 방 청소를 하다가 호텔 직원과 한참을 찾다가 침대와 테이블 사이에 리모컨이 있는 걸 발견했어요!) 누수도 있었어요! 하지만 호텔 배관공들이 금방 고쳐주셨어요! 그리고 몇 가지 사소한 문제가 있긴 했지만, 서비스는 정말 친절하고 빠르다는 점을 말씀드리고 싶어요! 아침 식사도 아주 맛있고, 시설도 만족스러웠어요!
VValerii Belan매니저-감독자 Ahmad에게 많은 감사를 드립니다. 그의 도움이 없었다면 나는 매우 어려운 상황에 처했을 것입니다. 저는 베이루트에서 사업을 하고 있었는데 그는 나에게 SIM 카드, 인터넷, 오프라인 구글 지도 사용법, 필요한 초콜릿 구매 장소에 대한 필요한 모든 정보를 주었고, 심지어 베이루트 주변 가이드도 제공했습니다. 게다가 아흐마드는 초콜릿 가게를 직접 정리해서 필요한 것을 사러 와야 했다. 나는 그에게 매우 감사합니다!!!
OOsamah AdnanI had a wonderful stay at this hotel! The staff were incredibly welcoming and helpful throughout my visit. The room was clean, comfortable, and well-equipped. The location was perfect, and the overall atmosphere was relaxing. I would definitely stay here again and highly recommend it to others!