영국 체셔 소재 4성급 호텔

First time here but would definitely return! Right outside the station so of train travel is your thing then it’s great, parking at the hotel is £30 for 24hours (just had my car bashed in the car park so that’s not the best start to it!) Staff are super friendly, really enjoyed the hotel, TVs in our room definitely need an update but I didn’t use it so no issue for me  Bathroom is more than adequate and shower has plenty pressure and heat Breakfast was good, not the worst quality and a buffet affair  Didn’t realise check in is 4pm! Luckily my room was ready so they let me in (arrived 15:30) I’d definitely head back to Chester and definitely stay here again but I’d be on the train next time:)

Room smelled of vomit and the curtains were torn informed staff they did seemed attentive but we were not offered a room change Hotel is contracted to workmen working on the motorway also lots of couples with dogs in the room In my opinion the cleanliness has declined in this hotel

**Hotel Review: Crewe Hall Hotel and Spa, Cheshire** As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience: **Location:** The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience. **Arrival and Service:** Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation. **Room Quality:** On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay. **Room Service:** One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay. **Dining:** The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day. **Overall Impression:** While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.

Was a fab stay from start to finish. Staff were very warm and welcoming , nothing was too much trouble. The bar and sitting area by reception is spacious. Rooms are roomy and very clean. Room are high quality and spa which you use with stay is Amazing. Was a lovely relaxing break and will definitely be staying again 🤗

사랑스러운 아침 식사, 맛있고 아름답게 제공 사랑스러운 아침 식사, 맛있고 아름답게 제공 맛있고 아름답게 제공되는 아침 식사를 좋아했습니다.

편안한 침대와 훌륭한 샤워 시설 - Great British Rain에서 하루 종일 흠뻑 젖은 후 필요한 모든 것. 아침 식사는 훌륭했고 하루를 채웠습니다. 우리는 하룻밤만 머물렀지만 정말 마음에 들었습니다.

아름다운 호텔, 친절한 직원, 좋은 서비스. 음식은 좋았습니다.

Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.

A place with old world charm and in a great location.  The double bed we had was on the small size, so we wished we'd selected a twin room. Breakfast was good, though water should be provided without having to ask.  The coffee was a disappointing lukewarm warm filter type, despite there being a decent machine in view behind the bar.