영국 카디프 소재 4성급 호텔

We went to the Royal Hotel not really knowing what to expect.  It is set with a lovely building. The architecture is beautiful.  The hotel is set out in an odd way but I think that adds the character. You enter on the ground floor, go up two floors to reception. There is a small bar there that offers free teas and coffees.  The slug and lettuce down stairs provides you with 20% off of food if you show your keycard.  The staff are really friendly and knowledgeable about the local area.  Location is good and because we were on the 4th floor we couldn’t hear the noise for the streets below.  The room was ok. Aircon in the room with tea and coffee.  Now two great points that I’ve been saving….!!  1. The shower! Let me tell you something it’s like I was sat in a typhoon, Cardiff clearly doesn’t have an issue with its water pressure!  2. The bed, it was luxurious, I was able to sink and sleep so soundly! We need this bed for our house!

Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better. Didn’t get the room type booked but managed for 2 nights. Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard. Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them. Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system. Very nice, modern hotel, could improve with better staff training.

장점은 위치가 좋고 교통이 편리하고 안전하다는 점이지만 체크인 경험은 보통 수준입니다. 우선 동시에 건설된 다른 도시의 힐튼 시설보다 오래되었다는 점입니다. 호텔에 도착했을 때 친구와 함께 아래층 프런트 바에 가서 뭔가를 샀는데 위층 방으로 올라갔을 때 전원이 켜지지 않는다고 프런트에 배터리에 대해 물어봤습니다. 문제. 밤 10시쯤부터 11시쯤 배터리 교체하는데 1시간 걸렸어요. 화장실의 온수와 냉수가 따로 나오네요. 더 이상 뜨거운 물이 아니고, 끓는 물이 나오네요. 평범한 뷔페인데 정말 맛도 없고 맛도 전혀 없어요.

나는 호텔을 잘못 할 수 없었습니다. 직원들은 매우 도움이되고 친절했습니다. 호텔은 중앙에 있으며 펍과 레스토랑에 쉽게 접근 할 수 있습니다. 방도 환상적이었습니다. OMG 집에 오고 싶지 않았습니다. :( 나는 룸 서비스를 받았고 파스타 볼로냐즈를 먹었습니다. 무성하게 깜박이고 다른 것을 원했습니다.

Booked room with walk in shower and large bed. First room had interconnecting door shower over bath and double bed. Second offer of a room was a disabled room still with just double bed. Then found out that all rooms only have double bed with shower over bath. Staff were very helpful but didn’t tell us upfront so we wasted a lot of time. In fact we didn’t have enough time to eat before we had to leave for our event. So finally we had to have a snack at 11:30 when we returned. Even then we had to go out to get it as room service is only available via an app

We arrived just before check-in time and were allowed to go into a room, but the room had opaque windows. We booked over 3 months ago, just expected what we asked for, not first come put them in there. We then waited for another room, to then get a double bed and a fold away bed instead of two twin beds. Lots of old furniture nonsense which was now in our way as not enough space due to two beds. Beds were comfy but arrangement was not. The breakfast was very nice, could choose kippers if you wanted.

Lovely hotel in a great location. The check in staff were very helpful

The hotel is a bit far from the city centre, about 15 min walk . The facilities in the hotel are good. I like the kitchen in the room and I can make my meals during the holidays. It's really amazing.The staff members are really friendly and responsive.The breakfast was really good too. Highly recommended to people who are going to Cardiff.

Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom

체크인 시 매우 친절한 여성분이 기념일에 음료 쿠폰을 주셨습니다. 버스 예약으로 인해 레스토랑에서 테이블을 제공할 수 없습니다. 입구에 있는 남자 직원의 사과와 무례하고 오만한 태도는 없습니다. 우리는 만으로 걸어갔고 아마도 더 나은 경험을 했을 것입니다.