We had a wonderful stay and truly experienced some of the best hotel service of our entire South Africa trip. The staff went far beyond our expectations — always warm, attentive, and genuinely caring, which made us feel so welcomed and well looked after throughout our stay.
The hotel is located in a very nice and safe neighborhood, giving us great peace of mind while exploring the area. We also loved the room design — beautifully styled, comfortable, and thoughtfully laid out, making it a perfect place to relax after a day out.
We highly recommend this hotel to anyone.
We made use of the free shuttle from the airport to the hotel. The drivers were helpful and friendly. This is a great value-added service. We were welcomed at reception by friendly staff. We were helped to our rooms. The rooms are modern, functional, and comfortable. We went to the 6th floor for dinner. The restaurant and bar there is called Level Seven. The staff there told us it was a privately owned restaurant and bar. We sat in the bar and ordered food and drinks. The staff were very friendly and helpful. Unfortunately, the food was disappointing. The only good thing about the food that night was that the fries were awesome and seasoned well. Breakfast the next morning in the main restaurant on the ground floor was exceptional—friendly staff and really good food. Overall, a great stay, let down unfortunately by the food at Level Seven.
좋은 위치에 있는 훌륭한 호텔입니다. 체크인은 순조로웠지만 룸서비스는 조금 느렸습니다. 하우스 키핑은 훌륭합니다. 나는 그들을 너무 좋아합니다. 시설은 훌륭하지만 수영장 지역이 마음에 들지 않았고 항상 많은 사람들로 가득합니다. 그들 중 일부는 호텔에 손님조차 없었습니다. 그래서 당신의 소지품을 그냥 누워서 두는 것이 조금 안전하지 않습니다. 화장실에 갈 때마다 모든 것을 포장해야 한다는 뜻입니다. 수영장 지역에는 특히 오후에 앉아서 쉴 공간이 없었습니다. 바는 음료를 준비하는 데 약간 시간이 걸립니다. 웨이트리스 / 웨이터는 훌륭했습니다. 나는 단지 체크 아웃 시간이 마음에 들지 않았다. 오전 10시 너무 이르고 1시간만 연장하는 데 열심이 없었습니다. 다시 예약하지 않을 것 같아요. 안전 문제. 다른 사람들이 호텔에 그렇게 많이 접근하지 못한다면 다시 거기에 머무르는 것을 신경 쓰지 않을 것입니다.
호텔 환경이 아름답습니다.
나는 전에 호텔 레스토랑에서 저녁을 한 번 사용했고 한 번 살고 경험하고 싶었습니다.
레스토랑의 위치는 훌륭하고 전망은 매우 넓고 가을 풍경은 아름답고 식사는 훌륭합니다.
방은 넓고 편안했습니다. 내가 예약한 방에는 2개의 발코니가 있었고 양쪽의 전망이 아름다웠습니다.
서비스 직원은 매우 훌륭하고 서비스는 매우 세심하고 세심합니다.
머물 것을 적극 권장합니다.
I loved everything about this hotel. I got drinks menu on arrival which was served free of charge, wasn’t expecting that in South Africa🤪🤪
Check in was super quicknand smooth, beautiful room with proper amenities. The hotel is in a good location sorrounded by nature. The services was 10/10, with super friendly and helful staff. I was impressed by the breakfast options and the restaurant itself….stunning and aesthetically pleasing.
I didn’t like their cocktails menu🥺🥺 they don’t have classic ones. 90% of their cocktails are made with sminorf 18/18 which isn’t cool.
Overall, this is a great hotel and would definitely come back!