The staff at this hotel are wonderful. Before I stayed, I requested an airport transfer and they delivered. Check in was welcoming and efficient as was check out. The location of this hotel is great. It is in a safe area with restaurants surrounding and the Melrose Arch shopping centre a short walk away. Rooms are large, quirky and lovely. The only criticism is that the grout in the shower cubical was mouldy and the hot water took forever to appear. Rooms could possibly do with a deep clean and a little more maintenance but I recommend this hotel for its welcoming staff, quirkiness and location.
번역