The resort was very beautiful and well maintained. The cottage we stayed in was spacious and we really liked the decor and how soft the beds were. The food was good but a little pricey. We were not impressed with the cabana rental. The cabana was not ready when we arrived. We had to wait for it to be cleaned and set up. The cabana was not labeled and we were confused on which cabana was ours as there were 2 next to each other. We asked when service would start and we were told 10am, then we asked again at 10:45, then went to the front office at 11:30 and when 12pm rolled around with no service we decided to leave and get our money back on the cabana. At that point all we paid for was a chair and towel which did not meet our expectation when spending $250.00 on a cabana for the day. I would recommend several things for the cabana. 1. Number the cabanas so you can clearly see the number. Telling us Cabana 2 does not help when they are beside each other. 2. Stock the min fridge with water. 3. Clearly explain on the cabana rental that food/service will not start until a certain time. We expected to at least get something to drink while in the cabana. 4. Install a call button or app that you can be in contact with someone when you need something. There was a significant delay on getting our refund. And we do appreciate the Manager helping us on Friday get that resolved before we checked out on Saturday morning.
All in all, the resort was great. We loved the vibe and updates made to the property. The rooms were comfortable and fresh, and we loved the beds as they were very comfortable, and the sheets were so soft. Everyone was friendly and pleasant. We most enjoyed fish like a local with Patrick. We found that the pool in the middle of the property was less used and felt more quiet and more private therefore we spent our time with a good book. I would give the stay at 4.5 out of 5. Highly recommend trying out Three Waters Resort.
Cheeca Lodge is the premier place to stay in Islamorada for awesome rooms and amenities. Food is excellent and the staff is some of the best I've ever encountered. Love this place and will stay again.
호텔은 훌륭하지만 비즈니스를 위해 준비되지 않았습니다. 호텔 물건은 레스토랑을 기다리는 데 압도되었고 레스토랑의 서비스는 우스꽝 스러웠습니다. 앉을 해변 의자가 없고 호텔 투숙객을 위한 의자가 충분하지 않습니다. 우리는 2000명의 손님을 위해 58개의 의자를 세었습니다. 아주 나쁜 사업. Conrad 호텔에는 표지판이 없습니다.
호텔이나 숙소에 있는 레스토랑으로 돌아 오지 않습니다. Cebia 레스토랑 우리는 끔찍한 서비스를 받았고 그들이 청구하는 가격에 대해 결코 일어나지 않아야 합니다.
최근에 Marco Island의 JW Marriot에 머물 렀습니다. (3 월 12-15) 풀 아웃 침대가있는 킹으로 예정된 2 개의 방을 예약했습니다. 우리가 도착하고 체크인했을 때 우리는 풀 아웃 침대가없는 2 개의 킹 룸을 가지고있었습니다. 우리는 손주를 가지고 있었고 서랍 침대가 필요했습니다. 호텔은 롤아웃 침대를 제공하기로 동의했지만 매우 불편하고 우리가 지불 한 것이 아닙니다. 환불을 요청했습니다
객실 유형은 호텔 전체에서 가장 비싼 편이었던 것 같습니다. 체크인은 오후 5시 30분까지 지연되었습니다. 객실에 있는 킹사이즈 침대 매트리스는 반쯤 꺼져 있었습니다. 호텔에 항의했지만 제때 교체해 주지 않았습니다. 나중에 1층 객실 미닫이문의 잠금장치가 작동하지 않는다는 것을 알게 되었습니다. 그날 밤에는 고쳐지지 않았고, 다음 날 아침에야 잠금장치를 교체하러 왔습니다. 또한 커피잔이 제대로 세척되지 않아 커피 얼룩이 그대로 남아 있었습니다. 거실의 원형 테이블도 닦여 있지 않아 끈적한 잔여물이 제 컴퓨터에 묻어 매우 불쾌했습니다. 전반적으로 이 호텔은 다시는 예약하지 않을 것입니다. 정말 실망스러웠습니다.