We were a group that I booked for, the receptionist was very helpful on the day of booking in as we were a bit early, but she made a plan for us to at least get some of the rooms earlier. They were always very friendly, and our rooms was always nicely cleaned when we returned at the end of the day. The generator was a very big help while most of PE did not have electricity.
The staff were friendly and helpful. They shared information about the city and hotel services.
The room was clean. Fresh clean bedding. Perfect hotel if you are traveling for business or leisure