GGayleCodyI wish I could say our last 24 hours here have been great, but I can’t. On Wednesday when we needed to extend our stay someone from the front desk, put a reservation in for us, called us back and told me that the reservation was completely taken care of and not to worry. My keys were waiting for me at the front desk when I got back from working that night very late probably after midnight we already had the keys. I went to the room and went to sleep when I went to work the next morning and later in the day I received a phone call from Leighton, giving me a very difficult time about extending my reservation for the next night telling me that the previous night had not been paid for and it was $141. When I tried to tell him what I had already been told there was no listening to what I had to say and what I had already been told.
He told me that I had to come to the front desk immediately and pay for the previous night as well as pay for that night. I was already working close to an hour away and told him that that was impossible. I told him that I would go online and make the reservation for that night, but I could not deal with anything with the previous night until I returned. He told me that I had until 8 o’clock otherwise he was canceling that night’s reservation. He was beating me repeatedly. He did not want to listen to what I had to say. He was so awful to deal with. I could go on and on.
When I returned, it took me until past 1 o’clock in the morning to get the entire issue straightened out because I had not been told that whoever made Wednesday night‘s reservation had also booked one for Thursday night as well and they expected me to pay for two nights totaling well over $200. I certainly was not going to pay for a second night, knowing that I had already previously booked a reservation online, of course at that hour, Leighton was nowhere to be found, and certainly he was not answering his phone or his text messages. They were threatening to cancel my reservation, leaving myself. My two children stranded for the night,
They were changing shifts to any people had things to say there was too many people involved. I was getting too many and too much different information. This was just way too much for me to handle. I was told that I needed to pay one price somebody else that I needed to pay a different price I was told I needed to pay something else. It was just way too much and too many people were involved.
Finally at 1 o’clock in the morning, I paid the $92 I was able to check into my room and go to sleep.
The next day, I was then told that I was not able to make a reservation to extend my stay further and I’m only allowed to make reservations for one week at a time. Nowhere have I been told that I have to make reservations one week in advance for seven days at a time I have stayed at Marriott residence Inn before and never have I had to make reservations for seven days at a time, but I was told the manager can put that rule. into effect.
what happens if I only want to stay here for five more days?
Do I still have to pay for seven? I don’t know, regardless we had a broken dishwasher in our room and they thought it would just be easier instead of repairing the dishwasher to make us change rooms and move us from one end of the hotel all the way down to the other
리리뷰어Hotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.
AAudreyTF우리가 오래 머물수록 포인트가 적게되었습니다. 우리가 체크인했을 때 언뜻 보기에 모든 것이 별 5개였습니다.
WiFi와 위치는 확실히 10/10입니다.
내 첫 번째 문제는 냉장고가 작동하지 않는 것이었고 온도를 가능한 가장 낮은 설정으로 낮추었지만 아무것도 변경되지 않았으며 프론트 데스크에 알렸고 그들은 한 시간 이내에 누군가를 보내 확인하겠다고 말했고 그 사람은 나타나지 않았습니다. 나는 그렇지 않다 우리가 외출하는 동안 그들이 왔는지 확인하지만 우리가 돌아올 때 냉장고는 여전히 따뜻했습니다. 이 문제는 우리가 체크 아웃 한 날까지 수정되지 않았습니다. 냉장해야 할 아기 음식이 있었기 때문에 매우 실망했습니다.
침실의 블라인드는 빛을 전혀 차단하지 않으며 우리 방은 밤새도록 매우 밝은 조명으로 이어지는 주차장 맞은편에 있었습니다. 잠들기가 너무 어려웠습니다. 숙소에는 더 나은 커튼이나 블라인드가 있기를 바랍니다.
둘째, 하우스 키핑을 제공하지 않는 곳에서 놓쳤는지 확실하지 않습니다. 적어도 세탁기와 건조기가 있으므로 수건을 스스로 씻었습니다. 우리는 6 박을 머물렀고 아무도 방을 새로 고치거나 화장지나 쓰레기 봉투를 더 추가하지 않았습니다.
바닥은 몇 달 동안 진공 청소기로 청소하지 않은 것처럼 눈에 띄게 더럽고 먼지가 많았습니다.
9층 공용 공간이 너무 더러웠고, 화장실이 너무 더럽고 냄새가 났고, 소파가 너무 더러워서 앉지도 못했습니다.
중앙 냉각/난방 시스템은 때때로 이상한 긴 소음을 내고 계속 내 아이를 깨웠습니다. 나는 그것을 끄는 방법을 찾을 수 있었고 그것은 매우 실망 스러웠습니다.
리리뷰어우리에게 위치는 훌륭했습니다! 객실은 깨끗했고 침대와 베개는 매우 편안했습니다. 서비스는 대부분 매우 좋았고 유일한 예외는 도착 시 프론트 데스크를 유인한 신사였습니다. 전혀 친절하지 않습니다. 우리가 방해받는 것처럼 느껴졌습니다. 아침 식사는 표준 박람회였습니다. 스크램블, 가루 계란, 소시지 또는 베이컨, 와플을 직접 만드십시오. 커피, 주스 선택, 베이글 및 포장된 과자. 그것은 좋았고 빠르고 편리한 식사를 만듭니다.
우리 층의 WIFI는 끔찍했습니다! 이 시대에 이것은 받아 들일 수 없습니다! 나는 아침 식사 공간 옆에서 컴퓨터를 사용하여 출발하는 비행기를 설정하게되었습니다!
건물은 구식이지만 공사가 진행 중이어서 아마도 업데이트 중일 것입니다. 욕실에는 선풍기나 수건걸이가 없었습니다. 불행히도 사람들은 샤워 커튼 로드가 아래로 기울어져 있기 때문에 사용하고있는 것 같으며 젖은 바닥을 피하기 위해 조정해야합니다. 신체 장애인을 위한 손잡이가 없습니다. 이 미끄러운 욕조에 드나들기가 어렵습니다. 우리 변기 탱크에 누수가 있었고 자주 물을 다시 싣어야 했습니다. 마지막으로 HVAV도 좋고 시끄럽습니다. 그러나 여행을 많이 한다면 이것은 상당히 일반적입니다.
추가 메모. 우리는 렌탈이 필요하지 않고 Lyft/Uber를 사용하기로 결정했습니다. 잘 작동했지만 근처에 차가 거의 없습니다. 우리는 시간을 선택하도록 허용했습니다.
위치와 이 순위의 전형적인 호텔 이었기 때문에 다시 거기에 머물 것입니다.
리리뷰어I recently stayed at the Nittany Lion Inn for 4 nights and 5 days, and I cannot say enough wonderful things about our experience. The rooms were great — clean, spacious, and extremely comfortable. The hallways were absolutely amazing, lined with bookcases and cozy seating areas, all surrounded by fascinating history that truly made the Inn feel special and unique.
The mocktails at Triplets were delicious, and the coffee at the café was just as impressive — such a treat during our stay. We were in town because my daughter danced at THON, so we were coming and going at all hours. It was incredibly comforting to be somewhere that felt so safe, welcoming, and conveniently close to everything we needed.
Every single staff member was absolutely incredible. I never once arrived or left without someone opening a door for me — that level of attentiveness and hospitality does not go unnoticed. Everyone was warm, knowledgeable, and genuinely helpful throughout our entire stay.
I do need to especially mention Claire. From the moment we arrived until the day we left, she made our stay so comforting. When my flight was canceled, Claire went above and beyond to ensure my son and I were taken care of. She helped us navigate our travel changes and made a stressful situation so much easier. Her kindness and professionalism truly stood out.
Thank you for making what was already a meaningful trip even more memorable. We will absolutely be back!
리리뷰어우리는 킹 룸 스위트의 크기에 즐겁게 놀랐습니다. 풀 사이즈 냉장고는 큰 장점이었습니다. 토마토 소스 얼룩과 주스 얼룩이 있기 때문에 거실 공간의 카펫에 약간의주의가 필요했습니다. 또한 더 나은 진공 청소기가 필요했습니다. 매트리스는 우리가 평소에 익숙했던 것보다 푹신했지만 나쁘지 않았습니다. 내가 들어간 첫 번째 호텔 방이고 에어컨이 실제로 켜져 있었고 방은 멋지고 시원했습니다. 아침 식사는 오렌지 주스가없는 일반 호텔 아침 식사였습니다. 특별한 것은 없습니다. 남편은 ”그들은 상자나 가루가 아닌 실제 계란을 사용합니다.”라고 말했습니다. 휴일 주말이라 아침식사 공급/요구를 따라잡기가 어려웠습니다. 자동차와 오토바이가 위아래로 날아가는 밤까지 시끄럽습니다. 거리. 길 건너편의 음악도 꽤 시끄럽습니다.
프론트 데스크 직원에 대해 충분히 말할 수 없습니다. Matt는 우리가 체크인했을 때 매우 친절했고 침실 TV를 알아낼 수 없었기 때문에 그는 또한 방으로 왔습니다.
Presque Isle 주립 공원까지는 차로 약 3-4 분이 소요됩니다. 대체로 나는 다시 여기에 머무르는 것을 고려할 것입니다.
리리뷰어95번가 옆에 위치해 있어 부분적인 강 전망을 감상할 수 있습니다(저는 시티뷰 객실을 예약했습니다).
밤에 교통 소음 때문에 깨지 않을까 걱정했지만, 에어컨과 백색 소음 덕분에 오히려 괜찮았습니다. 아침까지 푹 잤습니다.
조식은 따뜻한 음식이 포함된 뷔페식입니다. 정통 미국식 아침 식사로, 양이 적지만 맛있습니다.
칫솔과 치약은 제공되지 않으니 꼭 지참해 주세요.