이탈리아 아풀리아 소재 3성급 호텔

Unfortunately this was a stay of two halves, and I wish I'd heeded other people's low reviews about the host's attitude before booking. The place itself was lovely. A cute, clean little room that seemed authentic and had some nice finishing touches. The area around was beautiful and it's a great location. I was excited to see the room description, stating a spa, billiards room and other amenities that would account for the higher cost of this place. I saw the warning that the booking was non-refundable but took a punt.... I was wrong for doing this. Soon after booking, I received the first of many messages stating the jacuzzi in the photo was an extra 209 euros, which was apparently written in very small print, the large fridge in the photos was just for show and alongside this were given a set of house rules including not being allowed to eat in the room! I didn't like the attitude from the messages and I tried to cancel, over 2 weeks before our stay, but was refused. Cut to the day of stay I was sent another set of rules, this time warning us that if we change the temperature of the air conditioner or any other settings then ”the consequences will be on us”, it also told us to re-read the rules carefully and reminded us we couldn't eat or drink in the room. Self-check in was simple, although on the website it states there's a front desk and luggage storage on site... There isn't. It was 39 degrees outside and 27 inside. I messaged saying that in the heat setting, 24 degrees, was too warm and asked if we could lower the temperature, she refused, I asked for a fan, she pretty much accused me of lying, saying it WASN'T too warm, and after a long and draining conversation she ”allowed” us to change it to 18 degrees. After this, I tried to be civil and she responded with some suggestions of places to eat and visit. We ”respected the people who work for you” as she demanded in the messages. The apartment was equipped with basics but for the price, would have expected extras like small toiletries or glasses for water. It all went well until the last day on check out, I suggested some things to make the stay better such as a friendlier manner, trash cans in the room and more toiletries, as this was quite an expensive stay. I suggested she revisit the description of the hotel and that she didn't send ”the rules.” She didn't like this. In all honesty, the woman, I believe, is a narcissist, and can't take responsibility for her mistakes. She wouldn't accept there were areas for improvement and when it came to asking for help that linked to her apartment, she took it as a criticism on her part and went on the attack. She sent a final message which was copied from one previously sent, so this suggests she's had similar issues before. I had to block her because she wouldn't stop messaging me! I have all the messages saved and complained to trip.com who have been extremely helpful. If you want to stay in a nice place, this is lovely, but there are similar ones out there with nicer hosts. Don't give this rude lady business. I never did get to play a game of billiards.

This is not a hotel so if you have luggage and get in early or want to leave late, there is no where to store your luggage for free. It’s like an AirBnB without the kitchen. If you need something like a tea or coffee, there is no bar or cafe or even reception to this place. It’s just a room and a bathroom with a balcony. It looks much better in the photo. I work in Italy often and this is the worst deal I’ve ever seen. This room should not be going for over 80 euros in the peak season, especially as it’s very much in need of fresh paint. Check-in was a hassle. I needed to fill out paperwork on my phone and upload images of my ID. Somehow I had made the reservation for 2, but it was only me. They asked twice for the id of the other person, even though I told them it was only me. I got the impression they are managing a great deal of rooms at once.

이 숙소에서 Trullo에 머무르는 것은 얼마나 놀라운 경험입니까! 남편과 나는 Puglia의 비수기의 시작인 11월 중순에 숙박을 예약했습니다. 우리가 도착했을 때 컨시어지 / 관리자 인 Ugo는 우리를 로프트 / 우수한 숙박 시설로 친절하게 업그레이드했습니다. 환상적이었어요! 그는 개인적으로 우리를 매력적인 Trullo로 안내했습니다. 이곳은 흠잡을 데 없이 깨끗할 뿐만 아니라 역사적이고 고풍스러운 구조임에도 불구하고 완전히 현대화되었습니다. 우리는 대리석 바닥이 가열되고 매우 토스트하다는 것을 알기 위해 쌀쌀한 날에 도착했습니다! 퀸 사이즈 침대는 편안했고 업데이트된 욕실은 거대했고 거대한 샤워 시설이 있었습니다. 작은 주거용 주택에는 장기간 머물려면 시설이 잘 갖추어진 현대적인 주방도 있었습니다. 마지막으로 체크아웃할 때 작은 보석 상자를 욕실에 두고 왔습니다. 우리는 기차역까지 택시로 20분을 탔고, 분명히 Ugo는 타는 동안 운전사에게 연락하여 상자를 찾았다고 알려주려고 했습니다. 결국 다음 호텔에서 내 감독을 발견하고 우고에게 연락했을 때 그는 친절하게 내 보석을 미국에 있는 내 집으로 배송했습니다. 나는 이 속성이나 그 관리를 충분히 높이 평가할 수 없습니다. 주저하지 말고 여기에 머무르십시오!

The host gave me his WhatsApp number and was very helpful and friendly throughout my stay which was only one night. The room was very clean and modern and also had a balcony , the location was also good just a bit out of the city centre of Bari . I did struggle to find it and the codes for the outer door and inner doors did get annoying, but again the host answered me straight away and helped, he also gave me information on local restaurants and bars as well as directions to the Ferry Port and local taxis, I thought he was excellent and went out of his way to help me and insure I had a great stay! Thank you!! I do understand the door codes are for security purposes and wasn’t a big deal it was just a slight quibble. I would definitely stay here again💯 if I was in Bari and needed accommodation! Great value for money considering I found Bari expensive for hotels and accommodation. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼🙂

발코니 레지던스에서의 숙박에 매우 만족합니다. 방은 매우 넓고 Lecce 거리의 아름다운 전망을 제공합니다. 매우 조용하고 즐거운 저녁을 보냈습니다 추천합니다

➡️ 距離機場✈️比較近， 打taxi🚕大概28歐。如果第二天趕飛機行程可選。有租車的也有停車位置但不清楚是否收費。 ➡️ 酒店服務也不錯，有幫忙叫的士服務。 ➡️ 不用鑰匙🔑開房門的，用密碼鎖，建議退房帶上密碼紙📝 ➡️ 房間真的很大，單人房的床🛏️也很大。但廁所🚽特別小，而且洗浴位置沒門可關那種。

An Amazing Palazzo situated inside the ZTL. We loved the architecture and staff were very friendly and helpful. We booked two suites for our family of four but were put on two different floors. One suite on 2nd floor is as beautiful as shown in the picture. Another suite is located on the top floor which feels like a maid room in the old days. It was ok but because it’s on the top floor the temperature in the room was higher despite the Air conditioning. Nonetheless we enjoyed the stay. There are also many restaurants, souvenir shops, cafes and gelateria right outside and along the streets where is hotel is located. Nice vibes but not noisy. Dinner at their restaurant (La Bocca) was alright . Beautiful pasta but second course dishes were average. and there were many mosquitoes around the area of our table and we all got bitten badly.

호텔의 위치는 훌륭하고 해변과 매우 가깝고 시내 중심가에서 도보 거리에 있어 이 지역을 쉽고 즐겁게 탐험할 수 있습니다. 주차공간도 넉넉해서 매우 편리합니다. 그러나 나는 밤에 좋은 경험을하지 못했습니다. 연기 감지기는 침대 바로 위에 배치되었으며 몇 초마다 녹색 LED 조명이 깜박였습니다. 이것은 휴식을 취하기가 매우 어려웠습니다. 잠을 잘 수 있도록 매트리스를 침실에서 옮기고 욕실 근처 복도에 놓아야 빛에서 벗어나야 했습니다. 이는 호텔 환경에서 분명히 받아들일 수 없습니다. 이것은 배치를 조정하거나 빛의 영향을 줄여야 하는 것을 다시 고려해야 합니다. 전반적으로 위치가 강한 지점이지만이 문제는 내 체류에 크게 영향을 미쳤습니다.

We had a lovely stay in this beautiful trullo! The location is excellent, right next to a landmark church. We loved hearing the historic church bells every hour—it wasn't loud or bothersome at all, just very charming. It is also an easy 10-minute walk to the main tourist area. For those driving, we managed to find a safe and free parking spot just a 5-minute walk from the property. The host was wonderful and very thoughtful, leaving us a sweet welcome gift that included a bottle of white wine, bottled water, biscuits, and a local map. The only downsides were that the sofa was a bit saggy and the bed in the loft was too soft. Also, since there is no air conditioning, it got very hot at night during the heatwave. Overall, it’s a beautiful place with great hospitality, but something to keep in mind if you visit during peak summer!

L'hôtel est très bien placé au cœur de Lecce. Le service et le personnel sont au top. Les serveurs sont aux petits soins lors du petit déjeuner. Les femmes de ménage super gentilles. La chambre est spacieuse et agréable. J'ai passé un séjour de 2 semaines au top et je serai content d'y revenir. Petits points à améliorer : manque de rangements pour les longs séjours, la ventilation qu'on ne peut pas régler depuis la chambre (mais la température était bien), les portes qui claquent sans cesse (il faut régler les boîtiers qui sont censés retenir les portes)