The hotel was unable to find in Waze and Google Map until we asked someone.
The front desk staff aren't well verse in English and struggling to understand our English and broken bahasa Indonesia.
Booked a room via trip.com and promised King bed but the hotel staff said all economy room comes with queen bed. We found booking information was misleading and felt cheated.
There wasn't a toilet paper in the bathroom and I asked for twice. Promised to deliver but did not.
The pillows of the room are not for normal human being and my partner has to remove more than half of the ” artificial form” of the pillows to reduce height.( I m more than 5 feet and he is more than 6 feet height).... otherwise it is IMPOSSIBLE to sleep with this kind of pillow.
그들이 실제 이불에 얼룩을 청구하려고 할 때까지 모든 것이 좋았습니다. 나는 그것이 이불 커버에 있지 않았기 때문에 우리를 가질 수 없다고 지적했습니다.이 .... 그들은 내 보증금을 돌려주었습니다. 그러나 좋은 시도!
그 외에는 호텔이 좋습니다. 매우 새롭고 여전히 몇 가지 사항이 있습니다. 다음 주에 보게 될 것이라고 확신합니다.
Amazing resort hotel in the island. delicious meal & friendly staff, the standard service is so high.
I love the pool and secluded garden, location is right on the beach.
Strong WiFi connection and all facilities.
The individual bungalow has beautiful Balinese art attached.
I can't thank you enough for well management hotel.
I will deffo come back again
Regards,
Simon
Fantastic views, good breakfast. Some of the staff were disinterested in answering our questions about the island, tours, and bike rentals. But Lisa was very helpful and kind.
Kamer was uitstekend van grootte. Bed was comfortabel. Het ontbijt was voldoende. Eromheen zaten een paar restaurants. Dichtbij de luchthaven. Wel vervelend dat je niet elk uur gratis naar de luchthaven kon waardoor we alsnog zelf een grab hebben genomen.
The room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.
For the business trip was normal, nothing special. One of our colleagues got rooms with a broken AC. But it was nice cause this hotel together with A&W
훌륭함
리뷰 27개
9.3/10
객실요금 최저가
BRL109
1박당
바로 예약하기
수마트라우타라 3성급 호텔 더보기
수마트라우타라 호텔 후기
더 보기
8.6/10
아주 좋음
익익명 사용자The importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
리리뷰어Wonderful upscale hotel in Dolok Sanggul clearly catering to foreign tourists. It's an impressive place visually from the outside, with a roomy, partially open-air dining/restaurant area making full use of the beautifully mild climate of the mountainous area south of Lake Toba. Breakfast is served starting at 7am and the restaurant appears to be open all day, though service stops at 10pm except for room-service beverage requests. Beverages are primarily juices, teas and coffees, though beer is also an option (Bintang). Food options are a mix of Batak/Indonesia, Chinese and Western-style. Most of the Western options were either steaks or pasta, and they were out of the steak. Unfortunately, I ended up with food poisoning later that night but I don't think it's fair to ding them for that.
The room was very comfortable. An armoire for hanging clothes as well as another hanging rack. Complimentary towel and room slippers. Television had several HBO channels as well as more local programming, perhaps 12-15 stations total to choose from.
The bathroom is definitely oriented towards tourists. Some basic toiletries like toothbrush/toothpaste. Western-style flush toilet with both toilet paper and the traditional butt-gun water hose. Shower gave good hot water although controls were very touchy. There was a hand/body soap dispenser in the shower but no bar soaps in the bathroom or shampoo. There were no signs indicating you shouldn't drink the tap water but, it's Indonesia and you should never drink the tap water if you're a tourist. Two small bottles of water were in the room along with a coffee-maker.
Definitely a great option if you're in the area.
리리뷰어Pariban hotel was a very nice place to stay near Berastagi. The surrounding area is beautiful at the base of Mt Sibayak. There are numerous hot springs nearby but Pariban also has a private hot spring pool for guests which is great. The amenities were okay, however we had to ask for a bathmat and toilet paper. Also the toilet cistern was leaking.
Overall, we would definitely stay here again however just be aware it is quite a way from the town of Berastagi and not ideal if you are wanting to do a sunrise hike of Mt Sibayak.
It's important to know that since it is quite far from Berastagi itself, if you book a private driver you may be charged extra to get here.
리리뷰어Kamer was uitstekend van grootte. Bed was comfortabel. Het ontbijt was voldoende. Eromheen zaten een paar restaurants. Dichtbij de luchthaven. Wel vervelend dat je niet elk uur gratis naar de luchthaven kon waardoor we alsnog zelf een grab hebben genomen.
KKathrin-STRThe room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.
Bboon22Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes outlets eg ”bika ambon” (Zulaikha)/”bolu” (Meranti).
Car park is available with security.
However, the complimentary breakfast is only set without selection option.
OObsiDianaEl sitio es ideal para tomarlo como campamento base para explorar la selva. El restaurante es sencillo, tiene poca variedad pero más que suficiente, siempre hay alguien dispuesto a ayudar