콜롬비아 볼리바르 소재 3성급 호텔

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

이 장소는 단순히 놀랍습니다. 내 여자 친구와 나는 콜롬비아에서 처음 2 박 동안 여기에 머물기로 결정했고 우리는 우리의 결정에 더 행복할 수 없었습니다. 우리는 아프리카 스위트에 머물렀습니다. 방은 깨끗하고 아름답게 장식되었으며 많은 매력이 있었습니다. 침대는 편안했고 모든 편의 시설은 광고된 대로였습니다. 그러나 그것은 빙산의 일각에 불과합니다. 여기 직원은 진정으로 훌륭한 리뷰를 받을 자격이 있습니다. 우리는 늦게 도착했고 도착하기 전에도 주인 Marcus가 체크인에 대한 정보를 즉시 응답했습니다. 우리가 거기에 도착했을 때 - Franc (François)는 우리를 기다리고 있었고, 우리에게 BnB의 빠르고 사려 깊은 여행을 줬고, 우리가 가지고있는 모든 질문에 매우 친절하고 유익했습니다. 그는 우리를 위해 여행을했다. 그런 멋진 인간. 다음날 아침 우리는 완벽하게 요리되고 구내에서 거주하는 거북이가 인사하는 놀라운 아침 식사를 먹었습니다. 귀여운 릴 남자와 전화만큼 환영하고 친절한 Marcus. 우리가 떠날 때 Roman은 일하고 버스 정류장까지 택시를 타고 우리를 설정했으며 똑같이 친절하고 도움이되었습니다. 나는 계속할 수 있지만 자신에게 호의를 베풀고 이 BnB를 예약하십시오. 다음에 카르타헤나에 다시 올 때 다시 갈 것입니다. 그 후 언제든지.

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo

전체적으로 탄탄한데 약간 뼈가 뭉툭합니다. 객실에는 슬리퍼, 가운, 물이 없습니다. TV 리모콘 2개와 빈 바 냉장고만 있는 것 같은 느낌이 들었습니다. 욕실용품도 기본입니다. 위치는 공항과 장소 이동에 편리하지만 호텔 자체 주변에는 많지 않습니다. 아침 식사는 맛이 좋았지만 현장은 정신없었습니다. 물건은 계속 부족했고, 오믈렛 줄은 느렸고, 테이블은 대부분 깨끗하지 않았고 수저도 없었습니다. 듣기에는 별로일 수도 있지만 꽤 만족스러웠습니다.

The old historic centre of Cartagena de las Indias, is very expensive thus this was an affordable option. Uber and taxis are also affordable. The breakfeast was very good. The personnel is nice and does not want to cheat you. Airconditioning is working well in this town where temperatures are around 32 degrees. Nice view from rooftop. An Arentinian friendly place in Colombia

Good location in South Bocagrande. Plenty of places to eat and a small mall across the road. Check in and out was smooth. Room was a good size with plenty of pillows and a comfortable bed. Has a minibar fridge and safety box. Bathroom was clean with a good shower. Breakfast was tasty with a decent variety. Pool area is well maintained and shaded. Would recommend.

me queda muy feliz de mi alojamiento en el hotel Baluarte, los todos personal del hotel fueron super amable, el desayuno estaba muy sabroso, Si tenía alguna pregunta el personal del hotel siempre me ayudó con consejos, Este es lugar seguro absolutamente. Me aloje en hotel durante dos semanas y las dos semanas se quedan sin un solo incidente. Estoy lleno de agradecimiento a personal el hotel, y recomiendo hotel baluarte a todos.

Great location- near airport and across the beach! Very clean. Had fast check in. Room was very clean and comfortable. Beautiful view!  Nos encantó la locación del hotel - cerca al aeropuerto y el mar. Fue rápido la recepción y el cuarto estaba limpio. Nos encantó!