콜롬비아 볼리바르 소재 3성급 호텔

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Me gustó mucho la ubicación, cerca a la ciudad amurallada y a las playas de Bocagrande a las cuales se llega caminando. Justo a la vuelta hay tiendas y supermercadps- Respecto a las instalaciones si bien no son nuevas, están bien conservadas y les hacen mantenimiento El servicio fue lo mejor, todo el personal es muy amable y atento.

Ottimo B&B nella zona più bella di Cartagena, Getsemani. La via in cui si trova è comunque non rumorosa e si riesce a dormire molto bene. Il Servizio è davvero ottimo, lo staff è stato pronto a soddisfare ogni nostra richiesta.

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

The hostel is nice and in the prime area but the only thing I didn't like is that it lacks a common area and the terrace is closed most of the time except few hours. Also, you cannot eat or dine on the rooftop despite it being a nice seating area and they close around midnight! For a remote worker like me, this is a bad thing. Also in the amenities listed here, they included towels but it was not complementary! They only have pizza restaurant.. So no other dishes within hostel too.

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo

전체적으로 탄탄한데 약간 뼈가 뭉툭합니다. 객실에는 슬리퍼, 가운, 물이 없습니다. TV 리모콘 2개와 빈 바 냉장고만 있는 것 같은 느낌이 들었습니다. 욕실용품도 기본입니다. 위치는 공항과 장소 이동에 편리하지만 호텔 자체 주변에는 많지 않습니다. 아침 식사는 맛이 좋았지만 현장은 정신없었습니다. 물건은 계속 부족했고, 오믈렛 줄은 느렸고, 테이블은 대부분 깨끗하지 않았고 수저도 없었습니다. 듣기에는 별로일 수도 있지만 꽤 만족스러웠습니다.

전반적으로 편안하고 즐거운 숙박. 호텔은 조용하고 안전한 지역에 있으며 항구와 가깝고 역사적인 중심지에서 택시로 짧은 거리에 있습니다. 방은 넓고 깨끗했고 직원들은 매우 환영했습니다. 아침 식사는 좋았고 옥상 지역은 멋진 전망을 가지고있었습니다. 유일한 단점은 도보 거리에 레스토랑이 많지 않아 저녁 식사와 관광에 교통 수단이 필요하다는 것입니다.

The old historic centre of Cartagena de las Indias, is very expensive thus this was an affordable option. Uber and taxis are also affordable. The breakfeast was very good. The personnel is nice and does not want to cheat you. Airconditioning is working well in this town where temperatures are around 32 degrees. Nice view from rooftop. An Arentinian friendly place in Colombia