남아프리카공화국 가우텡 소재 4성급 호텔

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

The hotel is very close to the airport, which is convenient for travelers. However, the WiFi was unreliable and kept disconnecting, which was frustrating. It’s okay for a short stay.

나는 Catalyst Hotel에서 좋은 숙박을했습니다. 호텔은 깨끗하고 편안하며 위치가 좋습니다. 직원들은 친절하고 내 st 내내 도움이 되었습니다. 아침 식사는 매일 아침 다양한 옵션으로 정말 좋았습니다. 나는 또한 Sandton Mall까지 무료 셔틀 서비스를 정말로 즐겼습니다. 매우 편리하고 훨씬 쉽게 이동할 수있었습니다. 유일한 작은 단점은 내 방의 발코니였습니다. 그것은 내가 거기에 의자를 놓을 수 없을 정도로 작았습니다. 그러나 전반적으로 나는 여전히 매우 즐거운 경험을했고 호텔을 추천할 것입니다.

나는 호텔에서 휴식을 취하는 최고의 시간을 보냈습니다. 직원들은 매우 친절했고 내 생일이었기 때문에 그들은 내 방을 업그레이드하고 무료 아침 식사를 제공했습니다. 나는 놀라운 시간을 보냈고 돌아갈 때까지 기다릴 수 없습니다. 룸 서비스도 정말 좋았고 전망도 훌륭했습니다.

다른 저예산 공항 호텔보다 훨씬 저렴하며 셔틀을 통해 쉽게 접근할 수 있습니다. 직원들도 친절하고 룸서비스와 레스토랑도 훌륭합니다. 그러나 시설은 오래되었고 첫 번째 방에는 금고가 없었습니다. 두 번째 방에는 금고가 있었지만 작동이 멈췄으며 리모컨의 배터리도 작동을 멈췄습니다. 뜨거운 에어컨은 오래되어 덜거덕거렸습니다. 그 말! 가든 코트 호텔은 끔찍하고 대륙간 호텔이 너무 비싸기 때문에 아마도 다시 사용할 것입니다. 하지만 조금만 더 잘 관리하면 훨씬 더 좋아질 수 있습니다.

우리는 정말 즐거운 시간을 보냈습니다. 객실은 넓고 필요한 모든 것이 갖춰져 있습니다. 직원은 정말 훌륭했습니다. 감사합니다!

This place is truly wonderful—it's clean, affordable, and conveniently located near the airport. The front desk staff offers fantastic customer service, making you feel welcomed. Plus, there's a gym, a pool, and a bathtub, which was definitely my favorite part

It's giving more 3 than 4 stars? Customer service poor. Holiday Inn was full so this was a close alternative. Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly. I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean. Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆 Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters. Next time I'll go elsewhere. They're not customer focused enough for me.

Excellent séjour au Southern Sun de Rosebank. De la prise en charge à l'accueil, à l'installation dans la chambre tout s'est très bien passé. Du personnel (d'entretien, du bar, du restaurant, de l'accueil et de la sécurité) tous ont exercé avec sourire. La chambre était très bien équipée et propre. Le petit déjeuner copieux et très varié. Le restaurant une excellente table et du très bon vin.Une pensée particulière aux personnels qui nous ouvraient tous les jours le portail à l'arrière de l'hôtel nous facilitant ainsi le départ vers le poumon de Rosebank. La piscine bien que fraîche était toujours la bienvenue en fin de journée. Même si quelques menus travaux étaient en cours dans l'hôtel nous n'avons jamais été incommodés. Nous reviendrons c'est sûr. Un grand bravo à l'hôtel et à tout son personnel. Nous reviendrons c'est sûr.

It was lovely. Staff were friendly and accommodating and arranged airport pickup. The breakfast was lovely as well as room service. Will definitely stay here again if visiting Jhb. 💕❤️ The rooms were clean although amenities needed to be requested suxh as robes, slippers, shower gel, shampoo etc - not really nice after a long flight. As well as water, so if this could be provided first that would make it even great.