영국 머지사이드 소재 4성급 호텔

We stayed at the Pullman hotel for my birthday in a king superior room. Had a great stay. Check-in was nice, and the check-out at 12 was a great fit, as we were travelling by train and our train was not until 2:30 pm. One thing that I want to mention is that I mentioned that I was staying there for my birthday, and we did not get anything in the room to mark the occasion.

My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience. The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep! I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived. The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city. What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking. The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place. Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank. **Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.

On arrival we were dismayed to learn that a permanent wedding marquee was erected in the internal courtyard, adjacent to our ground floor room. Although the music finished at midnight as promised by the receptionist, it was very loud and there was no chance of sleep before then. The room was not well maintained. The curtains were motheaten and the bathroom was a disgrace, with failed mastic around the cistern top, corrosion to the towel rail, cracks in the sink, blackened (with age) plughole and a detached plug with the separately detached plug chain left to lie on the shelf. There were several teas available e.g. green, Earl Gray but only one breakfast tea bag between the two of us. There was only one water glass. Whilst the bar staff (who also took orders for food, the restaurant being closed) were by and large courteous and pleasant, they were inefficient. The overall impression was that the premises lacked active management.

직원들은 사랑스럽습니다.. 침대는 정말 편안합니다.. 슬프게도 에어컨이 작동하지 않았지만 제공되는 팬은 적절했습니다. 바 지역은 약간 지저분하고 우리 방 창문은 외부 청소가 절실히 필요했습니다 ... 내 전화는 내 렌즈가 청소가 필요하다고 가정했습니다 !!!

Excellent little hotel. Right in the centre of town and a short walk to the ACC. Bed was comfortable and the shower was powerful. Overall and excellent option and reasonably priced. Would stay again

리버풀역 바로 옆이라 위치도 매우 좋고 기차여행도 매우 편리합니다. 맞은편에 박물관이 있고 주변 환경이 매우 좋습니다. 호텔 관리 사업은 매우 훌륭하며, 층에 들어가고 나가려면 카드를 스 와이프해야합니다. 호텔의 전반적인 장식 스타일은 매우 패셔너블하고 객실과 로비에는 유명한 그림이 가득하며 객실도 매우 깨끗하고 깔끔합니다. 다만 아쉬운 점은 화장실이 너무 구식이고 물 내리는 소리가 너무 크다는 점입니다.

Perfect location close to Liverpool via the bus stop outside. Friendly staff and good facilities. Use if the David Lloyd club was brilliant.

위치도 좋고 방도 아주 넓었어요. 헬스장도 있고요. 하지만 체크인해 준 여직원의 서비스는 별로였어요. 아무런 설명도 없이 그냥 체크인만 하더라고요. 나중에 카페에 앉아 있는데 다른 여직원이 체크인하는 커플에게 헬스장, 세탁실, 근처 테스코 등에 대해 설명하는 걸 봤어요. 첫날 저녁 6시쯤 방이 여전히 추워서 프런트에 전화했어요. 그런데 하필이면 아까 체크인해 준 여직원이 전화를 받았어요. 에어컨 켜는 법만 애매하게 알려주고, 이미 몇 시간 동안 26도로 맞춰놓고 잤는데도 여전히 춥다고 했더니, 그 여직원은 아무런 도움도 주지 않았어요. 두 번 더 전화했는데도 소용이 없었어요. 새벽 1시쯤 너무 추워서 잠에서 깨서 다시 프런트에 전화했더니 이번에는 남자 직원이 전화를 받았어요. 아까 직원이 아무런 도움도 안 줬다고 하니까, 와서 에어컨을 확인해 주겠다고 바로 하더라고요. 그가 올라와서 에어컨이 난방 모드가 아니라 냉방 모드로 되어 있는 것을 알아차리고 다시 설정해 주었습니다. 정말 고마웠습니다. 휴대폰으로 확인해 보니 그날 밤 기온이 4도까지 떨어졌는데, 찬 공기와 비 때문이었습니다. 아까 다른 직원이 게을러서 6시간 반 동안 꽁꽁 얼어붙는 추위에 시달렸습니다. 정말 불쾌했습니다. 서비스 직원으로서 너무 비전문적이고 부적절한 태도였습니다.

Lovely hotel in a great location. Comfortable beds and a super bathroom with an amazing shower. Ate in both restaurants and really enjoyed our meals. Would definately recommend staying here!

새로 오픈해서 갔습니다. 모든 면이 새롭습니다. 방이 꽤 크고 깨끗합니다. 리버풀 대학교 바로 맞은편에 있습니다. 리버풀까지 버스를 탈 경우에는 University Station을 선택하세요. 기차, 가장 가까운 것은 라임스트리트. 안필드 스타디움에서 비가 안오면 경기 관람 후 걸어서 돌아갈 수 있음 (택시 타는데 시간이 오래 걸리기 때문)) 호텔 조식은 서양식 조식이 꽤 풍성해요~ 작은 관광객도 있어요 프런트 데스크의 지도