작성일: 2026년 9월 20일|볼케이노 뷰 3인룸
Bish Gurung⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay
This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome.
The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful.
The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay.
The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit.
A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful.
The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices.
One area that I feel the hotel should seriously look into
Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came.
Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation.
A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience.
Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent.
A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby.
We would happily recommend this hotel and would love to return again in the future. ❤️
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작성일: 2026년 7월 21일|프리미엄 스위트 (노천 자쿠지, 씨 뷰)
Lawrence travels첫째: 호텔 자체가 정말 좋습니다. 관리 및 예약 부서에 대한 수치심. 나는 자쿠지 프리미엄 스위트 – 야외 자쿠지 (Sea View) 한 달 반 전에 예약했다. 왜냐하면 우리는 성인 2 명과 어린이 2 명을 가지고 있기 때문에 한 달 전에 이메일을 보내 알려줍니다. 그들은 모든 것이 괜찮다고 확인했습니다. 매일 밤 30유로를 추가로 지불해야 합니다. 나는 밤 9시 30분에 호텔에 도착했고 그들은 추가 사람을 추가하는 것에 대한 기록이 없다고 말했습니다. 일어나기 위해 이메일과 확인을 보여주는 데 20 분이 걸렸습니다. 그들은 밤 동안 우리를 다른 방으로 데려갔습니다. 그들은 내가 예약한 방이 다음날 정오에서 2시까지 준비될 것이라고 말했습니다. 나갈 계획이 있지만 결국 방이 바뀌기를 기다리고 있습니다.
둘째: 우리가 거기에 머물렀던 4일 중 4병의 물만 받았습니다. 5성급 호텔이라 하루에 4병의 물도 여유가 없을까요? 내가 물 한 병을 요청할 때 그들은 나에게 병당 5유로를 청구하려고 합니다.
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1박당 요금 최저가:144,846원