토론토 5성급 호텔 검색

호텔에 체크인 할 때 프론트 데스크에서 알림을드립니다. 미니 바의 비 알코올 음료는 선불로 인해 모두 무료입니다. 디저트도 좀 배달해 주세요. 밤에 누군가가 문을 두드리고 턴 다운 서비스를 열어야 할지 물었습니다. 추가 요금이 부과됩니다 : 시설 요금 12 나이프, 이웃 Mktg4.89 나이프. 체크인 할 때 청구해야합니다.

酒店的位置很好，不遠就是聖羅倫斯市場，我們經常去那邊買飯吃，地鐵站和火車站都在附近。酒店大堂裝修豪華，很好當地特色。工作人員非常親切，看見我帶着孩子，問我需要兩張床麼，發現沒有兩張床的房間，幫我升級了個套房，雖然是在二樓，但已經非常好，還推薦我去看一年一次的加勒比嘉年華巡遊。房間很乾凈，徐了地毯有點點味。清潔人員很細心，她看見礦泉水不夠，會給很多支，然後看見沒有牙膏，也給你補充，本來是不提供牙膏和牙刷的。餐廳裏的服務人員也很親切，徐了免了孩子的早餐費外，還送我麪包，咖啡，我説我喝水就可以，他還是要送我，這間酒店真大方。酒店有一百多年歷史，裏面還保留一些190幾年酒店的照片。如果需要改進的地方，就是電梯改成需要刷卡才能進就更加安全了，然後房間的空調改進一下，現在聲音有點大。

We had an amazing experience at the Soho hotel. The room was impeccable with a spacious closet area and huge bathroom. The room offered all the amenities. And the turn down service every evening was a nice touch. The location was great as well. Many food establishments nearby and it was close to everywhere we planned on going. We would definitely stay here again.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.