캐슬 4성급 호텔 검색

'장점은 위치가 좋고 교통이 편리하고 안전하다는 점이지만 체크인 경험은 보통 수준입니다. 우선 동시에 건설된 다른 도시의 힐튼 시설보다 오래되었다는 점입니다. 호텔에 도착했을 때 친구와 함께 아래층 프런트 바에 가서 뭔가를 샀는데 위층 방으로 올라갔을 때 전원이 켜지지 않는다고 프런트에 배터리에 대해 물어봤습니다. 문제. 밤 10시쯤부터 11시쯤 배터리 교체하는데 1시간 걸렸어요. 화장실의 온수와 냉수가 따로 나오네요. 더 이상 뜨거운 물이 아니고, 끓는 물이 나오네요. 평범한 뷔페인데 정말 맛도 없고 맛도 전혀 없어요.'

'I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants. The room was fabulous too OMG I didn’t wanted come home. :( I had room service I had pasta bolognaise which was blinking lush I wanted another one.'

'The room size is acceptable, cleaning wise is fine, however, only rooms on M floor is newly renovated, other floors are with old facilities especially the windows were very hard to be fully closed and the air-conditioning not working properly. Day time is very hot and stuffy in the room , luckily night time is cooler.'

'I stayed here for one night for a brief business trip to Cardiff. Its location is amazing right next to the main train station.  this made it very very convenient to travel in from London and check in within minutes. The room was comfortable and the shower and bathroom were great. The breakfast was also quite impressive considering the hotel isn’t very expensive.'

'장점: 책상 위의 접수원은 친절하고 정중했습니다. 방 자체는 크고 커피 등이 담긴 주전자, 다리미와 다리미판, 샴푸와 바디 워시, 편안한 대형 침대가 있습니다. 부정적인 점: 호텔이 다른 방이 아니라 밖에서 너무 시끄러워서 조용한 방을 요청했습니다. 그러나 오전 5시까지 계속되는 베이스 소리와 함께 오전 4시에 다시 깨어났습니다! 접수원이 필요한 경우 귀마개를 제공할 수 있다고 언급했을 때 시끄러울 것이라고 추측했어야 했습니다! 접수원은 너무 시끄럽다면 움직일 수 있다고 말했지만 오후 3시가 아니었다. 그리고 새벽 2시에 외부 소음이 들릴 때 움직이는 것은 의미가 없었습니다. 확실히 조용한 방을 보장 할 수 있다면 다시 머물 것입니다.'

'이 호텔의 위치는 훌륭합니다! 방은 작지만 가격은 여전히 매우 좋습니다! 특히 아침 식사는 매우 좋으며 까다롭지 않다면이 호텔은 여전히 추천 할 가치가 있습니다!'

'I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.'

'Great front service staff. However, no face towels or tissues were in the room. Bed was uncomfortable. Excellent location, we completed lots of walking. Buffet breakfast was awesome'