피렌체 프라이빗 풀 호텔

'Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!'

'이 호텔은 훌륭했습니다! 우리는 수영장에서 태양을 만끽하고 바에서 일몰 음료를 마시는 즐거운 시간을 보냈습니다. 방은 편안했고 대부분의 편의 시설을 갖추고 있습니다. 다리미를 요청해야 했고 TV는 좋은 배경 소음 등을 만들 수 있는 지역 스테이션이 아닌 스트리밍 연결이 필요했습니다. 체크인부터 체크아웃까지 서비스가 친절했습니다! 아침 식사는 농산물로 맛있고 풍부했습니다. 더 많은 유럽식 옵션이나 팬케이크를 좋아했을 것입니다! 요구르트를 시도해야합니다. 레스토랑은 저녁 식사와 서비스에 좋았습니다. 덜 기발한 항목을 추천합니다. 유일한 라비올리는 내가 주문했지만 천천히 먹은 몽크피쉬와 함께 하나였습니다. 나는 이것을 강력히 추천하고 곧 다시 방문하기를 바랍니다! 9/10 숙박!'

'Hotel Villa Carlotta — разочарование и несоответствие цены и качества. Отель не оправдал ожиданий, соответствующих его ценовой категории. Столкнулся со множеством проблем, которые совершенно неприемлемы для такого уровня. Основные недостатки: · Отсутствие элементарных удобств: В номере не было тапочек и халатов. · Ужасная организация заселения: На ресепшене никого не было, не было предоставлено инструкций для кодового замка. В результате пришлось мокнуть под дождем в ожидании, пока другой гость не откроет дверь. · Отсутствие заботы о гостях: В дождливую погоду не оказалось зонтов, чтобы добраться до основного здания. · Плохая звукоизоляция: В номере слышно всё, что происходит в коридоре и у соседей. · Неудовлетворительная чистота: Уборка в номере оставляла желать лучшего. Расположение — безусловный плюс отеля. Итог: При всех этих нюансах, соотношение цена/качество кажется не совсем сбалансированным. Возможно, стоит рассмотреть другие варианты размещения. ☝🏻'

'방은 넓습니다. 주차는 편리하고 무료입니다. 아침 식사는 일반적인 서양식입니다. 수영장이 있지만 아직 오픈하지 않았습니다. 전반적으로 좋습니다. 추천할 만합니다. 프런트 데스크 직원은 인내심이 많고 피렌체를 방문하는 경로와 방법을 알려주었습니다.'

'I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!'

'이것은 호텔 전체에서 최신 개발 지역으로 시설이 더 완벽하고 업데이트되었습니다. 지난 3일 동안 머물렀던 같은 호텔의 반대편 마을과 비교하면 기대에 더 부합합니다. 객실은 더 크고 편안하며 수영장과 레스토랑과 가깝습니다. 훌륭한 휴가 경험!'