피전포지 호텔 예약

'I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.'

'아내와 아이들은 Holiday Inn and Suites Pigeon Forge에서의 숙박을 즐겼습니다. 시설은 매우 깨끗하고 현대적이었습니다. 나는 베개와 침대가 편안하다는 것을 알았고 우리 모두는 잘 잤습니다. 할 일이 많은 아이들이 있다면 훌륭한 위치에 있습니다. 호텔 자체도 매우 어린이 친화적 인 것처럼 보였습니다. 우리는 다시 머물 것입니다!'

'The location is excellent.'

'Nice hotel, great breakfast. Lots of options. Room was clean. Elevator was extremely slow. Everybody was constantly waiting on it and their pool is down for maintenance with no compensation whatsoever given.'

'나는 아침 식사와 함께 호텔에서 지불하는 방을 예약했다! 먼저 그들은 아침에 내가 사용하고 싶지 않은 카드에서 모든 돈을 가져갔습니다. 그런 다음 우리가 호텔에 도착했을 때 그들은 다른 신용 카드를 받고 보증금으로 사용하지만 어쨌든 내 다른 카드에서 10 달러를 받았습니다! 어떤 경영진이 이런 일을 하는가 ????? 그리고 아침 식사에 대해! 끔찍한 ! 아침 식사 쿠폰을 받고 커피와 물을 마실 수 없습니다! 아침 식사로 한 잔: 커피 또는 물 또는 주스! 그들은 하루 종일 우리 주문을 혼란스럽게했습니다! 호텔에서 서비스 1 성급!!!! 메리어트 호텔에서 본 적이 없습니다! 그들은 평소처럼 상태에 대해 물을주지 않았습니다! 우리는 trip .com을 통해 예약했기 때문입니다. 하지만 괜찮습니다! 다른 것들은 실망스럽습니다! 내 생일 여행이었다!'

'We had to get our sheets changed because there was hair all over them. The front staff were not very friendly.'

'The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.'