Took me TWO HOURS to check in due to a RUDE FRONT DESK CLERK who accused me of lying about booking, was EXTREMELY rude and treated ALL GUESTS badly. I booked this room due to the “indoor HEATED pool and lazy river” which was NOT heated it was ICE COLD, there was NO WIFI even though it also advertised FREE WIFI, there was TWO elevators operational in the whole building. As soon as I walked into my room after FINALLY getting checked in the first thing I saw was a ROACH on the wall. The “Jacuzzi tub” didn’t work so it was basically just a big bath tub but thankfully it was warm because my son had to “swim” in it since the pool was FREEZING. The ONLY good part about this whole trip was the bed being comfy but there were only THREE pillows for TWO guests.
번역